Howard Johnson Maingate Resort Hotel

Believe me you do not want to stay at this hotel if you can call it that we paid £2500, to stay here October 2006, the room was dark, filthy, and smelly and cockroach's paradise. They were everywhere; the restaurant got closed down due to rat infestation. The chef told us that it was due to cooking equipment breaking down. The TV crew were present taking pictures and interviewing the manger, this is how we found out what was really happening by asking one of the TV crew. The staffs at the hotel were rude when we complained about the rooms; they did eventually move us only to find more cockroaches. All in all I won't be going back to this hotel, I wont travel with Thompson's again, and its put me off going anywhere even Florida for 14dys stay.

Iam telling you do not go to this hotel.

mary Engalnd

Rates were double charged,because all rooms were reserved under one name but were paid for by individuals. not only was each person charged at check-out but the person who reserved the rooms was charged for all rooms. for this i have trouble understanding because the rooms were paid for two weeks beforehand. we should not have been charged at check-out other than what we may have charged to our rooms during our stay.

Resort, ha. I should sue for false advertisement. I have never seen roaches so enormous in my life. The service was terrible, rooms were a mess with stains on the sheets, smashed roaches on the door and bath room floor. They charge for everything, even calling toll free numbers. I prepaid for my room on line, and when I checked out was told I still had to pay extra for a so called "Resort" fee. Staff was rude, couldn't answer most of my questions.

The hotel was incredibly run down. The outside was particularly in disrepair. Our room faced the dumpsters, which were always open. There was construction tape blocking an area in the parking lot. The pool supply room was run down and the inside of the room was a mess. The room itself was adequate, but we did not feel safe in the environment, when we would come in after dark.

By having the words Main Gate in its title, I thought it would be closer to Disney World. It was ok for the price we paid, but it would have been nice to have a heated pool.