Howard Johnson Express Salt Lake City Motel - Page 1

I made two stops at this hotel one going to Reno and another coming back. I requested a handicapped room with two beds. At check in they said no such thing existed. Upon check out I advised them that there was a leak in the shower and that the door to the bathroom was hard to open. Upon returning a week later at check in we were informed that the rate quoted was incorrect and due to a convention in town the rates went up. The person at the desk stated that they did not inform anyone about conventions. They also had not attempted to correct the items we had informed them about.

The location was perfect for sightseeing, arrival by train and within walking distance to car rental. It was very comfortable, safe and good service. My only complaint was that there were not any restaurants open nearby on a Sunday evening, but I believe it was because in Utah things close on Sunday.

It was a great location. It was close to everything I was attending for the weekend. The staff was a little unfriendly.

The room was clean and modern. The service met our expectations.

The location was perfect, in downtown, and within walking distance of major attractions. The shuttle service was great and they had a decent breakfast.

This hotel made me feel relaxed: We had a good nights sleep and felt comfortable.