Howard Johnson Express Inn Washington Hotel

This property has a "cockroach" problem - especially in room 201. After noticing the problem of quarter size bugs we had to stay 2 more nights due to no other hotels available. Upon letting the management know about the problem they said - "we will give you one night free of a three night stay". Upon check out, the front desk manager attempted to charge the full amount. I had to insist that the front desk manager call the night manager in order to at least get one night free. Then after contacting Howard Johnson national for a full refund, I had to wait 4 weeks for the national customer manager to tell me - "No further refund". Might I add that I had to follow up with national 3 times - they never called me. So - stay away from this property at all costs. It will take years to get rid of this problem. I will never stay at another Howard Johnson property in my life........

I didn't feel safe in this hotel. There was no sidewalk to walk on here. They had dirty rooms, no breakfast, and some kind of smell.

It was not a bad hotel, but it was very near the train so you always heard it going by. But it was far more affordable than other locations. The phone cord in our room had been damaged so it was hard to get the phone to work. And one of the lights would not work.

I didn't like their continental breakfast. It was lame. I felt like I was going to get robbed and couldn't sleep because I was watching my car.