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Howard Johnson Express Inn - Lenox

2 Stars
 
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462 Pittsfield Road   [edit info]
Lenox, MA 01240, United States +1 413 442 4000 www.hojo.com - see rates
Check-in time: 1:00p    Check-out time: 12:00p
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The Howard Johnson Lenox is centrally located in the heart of New England close to all the attractions. We offer an outdoor pool, free... more »
 
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average guest rating 3.0 out of 5

Hotel Reviews

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Sort by:   newest   best   worst 1-10 of 28 reviews

My experience was terrible because of – Posted Mar 13, 2008
   
         
Horrible

My experience was terrible because of the in-room theft.Theft from my room by the motel staff.“Money was stolen from my room. I went to the front desk as soon as I realized it and acknowledged it was stupid for my daughter to leave $50 in quarters...

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We were given the best room in the – Posted Feb 21, 2008
   
         
Excellent

We were given the best room in the place far from street notice, on 2nd level, last room in a row.The continental breakfast was very lack luster.“This motel is very adequate for a brief stay over a night or weekend. Staff was very friendly. Room was ...

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Location.Staff not accommodating.“We – Posted Feb 13, 2008
   
         
Horrible

Location.Staff not accommodating.“We arrived at 1:00 as our confirmation said that's when the room would be available. We were told the room was not ready. I asked if a bathroom was available. I was told I could use a storage facility or something...

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I was pleasantly surprised by the – Posted Jan 24, 2008
 
         
Excellent

I was pleasantly surprised by the facility.Outside doors.“Usually hotels like this (older, outside doors) are somewhat tawdry, but this room was well appointed & nicely laid out. The fridge & microwave were an added touch , as was a couch, chair,...

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The double queen room we stayed in was – Posted Jan 12, 2008
   
         
Excellent

The double queen room we stayed in was very spacious.The heat was not on in our room when we arrived and it was very cold!“The staff was very courteous and extremely helpful. I called ahead of time to ensure that we could get the room we wanted...

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Hotel Review – – Posted Jun 06, 2007
   
         
Okay
33 year old male with a luxury budget, traveling for leisure

It is too expensive.

I am somewhat likely to return to the Howard Johnson Express Inn - Lenox.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted May 08, 2007
   
         
Okay
69 year old female with a luxury budget, traveling for business

The location was noisy, close to a major highway. It was not as nice as others I have used. It was adequate. There are other hotels in the area.

I am somewhat likely to return to the Howard Johnson Express Inn - Lenox.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Jun 17, 2007
   
         
Okay
31 year old female with a luxury budget, traveling for leisure

The location and the service were good. The bed was too hard and the bedding was not warm enough. The climate control of the room was difficult to maintain. It was fine for one night but I would not recommend it for multiple nights.

The front desk person was friendly and helpful as well as knowledgeable about the area.

I am somewhat likely to return to the Howard Johnson Express Inn - Lenox.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Great location, terrific room, – Posted Oct 26, 2007
 
         
Excellent

Great location, terrific room, microwave and fridge.Grumpiest manager we've ever encountered.“Our second stay here (we had 3 rooms) and while we really like the rooms and location, for the second time the manager got his facts wrong (he can never be ...

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I didn't like this place at all.The – Posted Oct 15, 2007
   
         
Horrible

I didn't like this place at all.The towels were like sand paper and there were stains of unknown origin on the blanket.“The towels were like sand paper and there were a stain of unknown origin on the blanket. Can't think of anything to recommend it...

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