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Hotel Valencia Santana Row

4 Stars
 
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355 Santana Row   [edit info]
San Jose, CA 95128, United States +1 408 551 0010 www.hotelvalencia-santanarow.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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Sleek, sophisiticated hip hotel, centerpiece of the stunning Santana Row lifestyle center with shopping, dining, entertainment and... more »
 
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average guest rating 3.4 out of 5

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Well... the hotel is in nice location. – Posted Mar 09, 2009
   
         
Okay

Well... the hotel is in nice location. It is nice inside. They have soak in baths only in suits. In traditional rooms - only quiet old shower.

Room was nice, but there was a very strange smell in it. One of the very big disadvantages of this...

read full hotel review on IgoUgo.com

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I expected better services from this – Posted Feb 23, 2008
by Ruby
   
         
Mediocre

I expected better services from this hotel. The majority of the people that were staying when I was there were a lot older and they seemed to get more services like having the door opened as they...

read full hotel review on Perfect Escapes

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Smokers Welcome – Posted Nov 20, 2007
by 240ames  (1 reviews)
   
         
Horrible
65 year old male with a luxury budget, traveling for business

I checked into the Valencia Santana Row expecting a high end luxurious facility. I was MOST disappointed when I got to my room to find out that previous guests smoked. The room was filled with smoke from previous guests and when I looked out onto the court there were cigarette butts all over the tile roof where visitors disposed of their cigarette butts. There was no reason to change my room since I felt that if this was suppose to be "non smoking" it would be the same elsewhere.

The final disappointment is that the bath towels were kept in a wood tray at the foot of the toilet with no place to hang them prior or after use. I would not recommend this expensive disappointing experience.

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Forget this place! – Posted Nov 19, 2007
   
         
Horrible

Registration counter staff was fine.

However:

We got in to our rooms a little before three, and there were dirty food trays outside both of our doors and up and down the hallways.

When we returned at 5:00 p.m., the food tray were...

read full hotel review on Yahoo! Travel

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Hotel Review – – Posted Jul 14, 2006
   
         
Excellent
48 year old female with a moderate budget, traveling for leisure

Boutique Hotel in San Jose. I stayed at the Hotel Valencia Santana Row in San Jose when I first moved to the Bay Area. The hotel is very new and is extremely stylish. It is conveniently located in Santana Row which is an outdoor shopping area with plenty of restaurants and other shops. There are several parking garages located within Santana Row and the hotel also has valet parking which is very convenient. The rooms are beautifully decorated and the beds have gorgeous faux fur blankets on them. Highly recommend for either business travel or a weekend getaway.

I am very likely to return to the Hotel Valencia Santana Row.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
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Quality of bed, furniture
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Boutique hotel in San Jose – Posted Jul 24, 2007
by maren2k  (10 reviews)
 
         
Excellent
36 year old female with a luxury budget, traveling for leisure

I stayed at the Hotel Valencia Santana Row in San Jose when I first moved to the Bay Area. The hotel is very new and is extremely stylish. It is conveniently located in Santana Row which is an outdoor shopping area with plenty of restaurants and other shops. There are several parking garages located within Santana Row and the hotel also has valet parking which is very convenient. The rooms are beautifully decorated and the beds have gorgeous faux fur blankets on them. Highly recommend for either business travel or a weekend getaway.

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Hotel Review – – Posted Sep 01, 2006
   
         
Okay
45 year old female with a luxury budget, traveling for leisure

I expected the rooms to be more luxurious, based on how the lobby looked, but they were only adequate. Also, we had a package that was supposed to include in-room breakfast and we were double charged for it. They reversed the charge at check out.

I am not likely to return to the Hotel Valencia Santana Row.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Fun Urban Hub – Posted Feb 26, 2007
 
         
Excellent

Great boutique hotel steps away from everything. If you ever wanted to see what it is like to live in one of those chic new urban developments with commercial retail stores (high end to boot, like Gucci and Burberry) on the ground floor and...

read full hotel review on Yahoo! Travel

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We had a wonderful time at the hotel – Posted Feb 12, 2007
 
         
Excellent

We had a wonderful time at the hotel...

read full hotel review on IgoUgo.com

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Great hotel with some nightlife – Posted Jan 25, 2007
by bstolte  (3 reviews)
   
         
Good
32 year old male with a luxury budget, traveling for leisure

I've stayed here several times and have a good experience each time. The rooms are very nice and well kept, beds have always been comfortable. The rooms have all the standard features you'd expect in an upscale hotel.

A good bonus is the bar in the lobby of the hotel is a popular night spot called Vbar. The hotel is also located on Santana Row, so you'll have tons of shopping and dining options all within walking distance.

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