Hotel Union Square

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Hotel Union Square
Mediocre 4.4/10 7 reviews
114 Powell St, San Francisco, CA 94102
Hotel Class: 2 Stars
Call now to book: 866-898-7540 from Hotels.com

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6 Hotel Union Square Photos by Real Travelers

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Hotel Union Square - San Francisco - Exterior
Exterior
 
Hotel Union Square - San Francisco - Lobby
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Hotel Union Square - San Francisco - Lobby
Lobby

Official Contact Information & Amenities

Information
131 rooms, 6 floors, Built 95 years ago (1913), Renovated 3 years ago (2005), Check In: 2:00 PM, Check Out: 12:00 PM 
Amenities
High-speed Internet in public areas ($), Wireless Internet in public areas ($), Business center, Parking ($), Pets allowed, 1 Restaurant 
Room Amenities
Free wireless Internet, Free high-speed Internet, Cable TV 
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $108 per night 
Call now to book this hotel
866-898-7540 from Hotels.com
Official Phone Number
(415) 397-3000 
Official Website
Hotel Union Square 
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7 Unbiased Traveler Reviews

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5.0/10
Okay
Hotel Review - Posted Apr 27, 07
67 year old woman with a economy budget, traveling for leisure

The room was not ready until after check in time. The hotel was clean and in a very good location.

I am somewhat likely to return to the Hotel Union Square.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
2.0/10
Awful
member icon You get what you pay for
Posted Oct 26, 06 by miraluvluv, 1 reviews 
31 year old woman with a moderate budget, traveling for leisure

You get what you pay for. This hotel has a great location for the price and depending on the room you get it could be a wonderful or horrible experience. We had both during our visit so I'll tell you about both. Just be sure to bring some disinfecting wipes and some candles for the musty smell in the rooms

We originally booked a room with two double beds room through hotels.com and since we had a discounted rate they gave away our room preference and we were stuck with a room with two twin beds on the first night. The manager, who needs a lesson in hospitality and tact, explained the policy of room availability to us in the most condescending tone imaginable when we asked why we were not getting the room we reserved. The rest of the hotel staff was wonderful, helpful and friendly.

First the unpleasant experience:

At first we were given a room that they already had given to someone else and it was an unpleasant surprise walking into a room that had someone else's belongings and seeing firsthand how relaxed their security was.

The first night we stayed in room 228. You could probably get a better room at one of the local hostels, at least it was not the haunted room (according to the rumors, it's 207). The room was extremely small and was part of the fire escape route so in the event of an emergency people would have to run through your room, but on the bright side you'd be the first one out. The bathroom was extremely small (about 5x5 or comparable to an airplane bathroom with a tiny shower) and if you are any larger than a size 10 good luck getting into the shower. Also, the sink was so small that you could not place your toiletries on the sink. There is no air conditioning so when we turned on the ceiling fan, it wiggled so much that it looked like the base of the fan and the arm holding the blades looked as if they were going to separate, and it sounded as though it were going to fall off the ceiling right on to your bed directly underneath it. If you want to leave the window open, since the fan is so loud and squeaky, that you risk having someone from the next room or someone coming in through the fire escape into your room. Since we were two women leaving that window open, that was not a viable option. Also, this room has a door or half door since half of it is a window, which is covered with white paper and white blinds so at night the room is illuminated from the lights in the hallway. I would request this room if you are afraid of the dark!

Now for a somewhat better experience: The second night we stayed in room 325. This room had two double beds and it was a huge improvement over the first room. The bathroom had a bathtub and the sink had enough counter space to accommodate your toiletries. The only complaints about this room are that the fan in the bathroom didn't work and they didn't do a good job of cleaning the bathroom floor, which still had small hairs on it, but nothing a few Clorox wipes couldn't take care of.

I am not likely to return to the Hotel Union Square.
I would not recommend it to friends.
2.0/10
Awful
member icon Not what I expected
Posted Oct 3, 06 by Princesslulu, 1 reviews 
31 year old woman with a moderate budget, traveling for leisure

We booked online as we were traveling from Australia and the photos on the website looked great. We knew it wouldn't be a 5 star hotel, but were expecting it to be clean and relatively new based on photos shown. Our room was just revolting, it smelled old and musty, had peeling paint and the bathroom had cracked, old and moldy accessories. It is in a great location, and the concierge was very helpful, but apart from that it was awful.

I am not likely to return to the Hotel Union Square.
I would not recommend it to friends.
5.6/10
Okay
Hotel Review - Posted Aug 27, 06
69 year old man with a economy budget, traveling for leisure

The hotel has good location and parking.

I am very likely to return to the Hotel Union Square.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
7.0/10
Great
Hotel Review by a traveler from Oceanside, CA - Posted Jan 11, 06
24 year old woman with a economy budget, traveling for leisure

The location was great, but the rooms are really small. The hotel is unique and very clean. Room changes requested with one employee were not honored by another. The concierge was very rude.

I am not likely to return to the Hotel Union Square.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
More Reviews: 12 Next

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