Hotel Sierra Green Bay provides a contemporary twist to the traditional suite experience - offering up an authentically comfortable... more »
Hotel Sierra Green Bay provides a contemporary twist to the traditional suite experience - offering up an authentically comfortable lifestyle while adding little touches of luxury. The hotel features a dramatic 8-story atrium complete with 20ft lit palm trees and spacious smartly designed suites with fresh sumptuous beds and linens - multi-functional clock radios with iPod docking station and soothing sound machine - flat panel TVs with expanded cable and movie channels - waffle terry bathrobes and lighted make-up mirrors. Services include The Pub full-service sports bar - The Market featuring fresh-baked pizzas and an espresso coffee bar - room service and a weekday Evening Bistro with premium wine and beer-salads and specialty appetizers. Amenities include a fitness center with cardio and weights - indoor pool - whirlpool - steamroom and Renewal Spa with massage. Complimentary details include daily breakfast with made-to-order omelettes - wired and wireless internet throughout the hotel - multi-station business center with printing capabilities and USA Today delivered daily. 45000 sq ft of stylish and flexible event space for any occasion. All rooms are 100 percent smoke-free and pet-free.
Official Hotel Information
Hotel Sierra Green Bay-formerly Regency Suites-completed a 6.6mil USD refresh in May 2008 and offers a different kind of guest experience combining fresh service-inspired design-and comfortable luxury. The hotel features a dramatic 8-story atrium complete with 20ft lit palm trees and spacious smartly designed suites with fresh sumptuous beds and linens-lifestyle amenities such as a Sharper Image clock radio with iPod docking station and soothing sound machine-high definition flat screen TVs with expanded
Orbitz
36 year old with a moderate budget, traveling for leisure
I have been staying at this location for over 20 years. It was fantastic as "Embassy Suites", then was converted to "Regency Suites" and was equally fantastic. Now that it is run as "Hotel Sierra" it is a HUGE disappointment. I booked through a very reputable travel site, which took payment from my card upon booking. I did call the hotel and offered them the opportunity to price match the travel site price, but they were too busy to talk to me when I called. I had the printout from the site showing the payment with a note stating the room was paid for, but I would still be responsible for any incidentals, such as phone, etc. When we checked in, the woman wanted to charge us again. I showed her the receipt and she just stated it was not in their system. After a wait, she finally looked through some paperwork on her counter and found what she needed. Once she located the paperwork showing that I had indeed paid, she asked for a credit card for incidentals. No problem. I handed her my debit card. She then informed me that if I used a Debit Card, they would have to reserve a $250 deposit on the card in case of charges. Seriously? The room cost me $84, and they need a $250 deposit if I use debit? So, I went back into my wallet and pulled out a credit card. She tried several times and finally said the computer was not taking it. SO, I gave her another credit card, which she ran through 3 times before it finally went through. The entire time she portrayed the attitude as if it was my fault her credit card system was not working right. Finally we got our room keys and went upstairs, finding that the only major changes with the new RENOVATIONS, was a flat panel TV and they REMOVED the table and chairs from the sitting area. Now it is just a couch and the bar. We had our daughter with and no place to sit her down to play games. By the way, there were FOUR employees behind the counter when we checked in but only ONE actually working directly with customers as a line formed in the lobby. One employee seriously just stood there and was staring at people in the lobby like he was security at a rock concert. Perhaps the employees were just cranky because they were working on Valentines, but for those of us who were paying to spend a nice Valentines day there, it was not worth it.
Prepaid for a room and they over charged my account. They refused to reconcile the bank fee for this charge. Customer Service from management was less than desireable. Don't bother with this hotel. Find another.
This place was just wonderful! After
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Posted Oct 31, 2008
Excellent
This place was just wonderful! After being renovated earlier this year, I was waiting for an opportunity to visit. The staff was great, the rooms very clean and the made to order breakfast was...
72 year old male with a luxury budget, traveling for leisure
This is my hotel of choice when I visit Green Bay. The location is great, downtown, centrally located and the comfort and the service are wonderful. Non smokers, be warned, they allow smoking in the lobby. The quality and the cleanliness of the rooms are
I am very likely
to return to the Hotel Sierra Green Bay.
I would definitely recommend it to friends.
Suite was luxurious & very clean
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Posted Aug 04, 2007
Good
Suite was luxurious & very clean .Didn't care for PillowtopMattress. Complimentary breakfast, delicious. Complimentary Beverages 5PM-&PM. Complimentary transportation to & from airport. Pub restaurant too dark but food was good.....
Not many hotels can accomodate a family
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Posted Jul 09, 2007
Good
Not many hotels can accomodate a family of five at this affordable price. The free drinks and breakfast make it even more enjoyable and affordable. The pool was just the right size for our family and includes a spa, steam room and sauna. A good...
We stayed here two nights for a
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Posted Jun 25, 2007
Okay
We stayed here two nights for a convention. Catered food was tasteless. Rooms were nice but noise from the atrium carries up. Staff were helpful. Nice snack bar in lobby with good pizza. Housekeeping didn't do a very good job at all - clean on...
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