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Hotel Pennsylvania

3 Stars
 
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401 Seventh Ave (Chelsea)   [edit info]
New York, NY 10001-3412, United States +1 212 736 5000 www.hotelpenn.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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Welcome to New York's Hotel Pennsylvania. It's one of the five largest hotels in Manhattan (over 1700 rooms!) with an impressive history.... more »
 
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average guest rating 2.4 out of 5

Hotel Reviews

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Sort by:   newest   best   worst 41-50 of 93 reviews

Decent Hotel – Posted Aug 18, 2007
by person123  (1 reviews)
   
         
Okay
53 year old male with a luxury budget, traveling for leisure

I stayed at this hotel for a three day weekend. Let's start with one of the few good things about this hotel. The location is SPECTACULAR!! This hotel is located right in the center of midtown New York City. Right across from Penn Station and Madison Square Garden and VERY to the Empire State Building and Times Square. Hotel Penn was built in 1919, go a floor or more down or up from the main lobby and you can definetly tell. The hotel's website says it was renovated recently, it was, but only the lobby. The hallways remind me of the titanic, very wide, large, and gloomy. My bathroom tile was rotting and the bed post had a piece of wood missing. But it gave us everything we needed.

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A raw deal – Posted May 31, 2007
by Kbenroute  (1 reviews)
   
         
Horrible
54 year old male with a moderate budget, traveling for leisure

The check-in was like a cattle mart. It took me over 3 hours to check in. I tried 6 rooms before I found one in which the air conditioning was working. The shower area was dirty. The wardrobe consisted of a dark, tight, small hole in the wall which had a couple of wire hangers in it. I ate twice in the hotel. Each time a service charge of 18% was added even though there was no mention of this in the menu. In fact in the second case it explicitly said that such a charge would only be added for parties of 6 or more. We were a party of 2 and yet the waiter tried to add on this enormous service charge for what was, quite frankly, poor service. In short the corridors in the hotel reminded me of 'broadway' in Alcatraz.

Our three night stay there set me back over $500. Be warned. It is a hotel which should be given a very wide berth.

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Service was terrible, rooms just as bad – Posted May 21, 2007
by unberleavable  (1 reviews)
   
         
Horrible
45 year old male with a luxury budget, traveling for leisure

Customer service and clean rooms were something this hotel never had. Avoid this place.

Be prepared for a horrible room and equally horrible experience if you do choose to stay here!

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Hotel Review – – Posted Oct 25, 2006
   
         
Okay
46 year old male with a luxury budget, traveling for business

This is a very old hotel, reasonably priced and clean.

It is modestly furnished.

I am somewhat likely to return to the Hotel Pennsylvania.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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It obviously was a grand hotel at one – Posted Mar 27, 2007
   
         
Mediocre

It obviously was a grand hotel at one time but not anymore.Shabby looking and frankly 1700 rooms would be difficult to really pay attention to.“Great location. Use it just for sleeping...

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Good location.Bar was so close I could – Posted Mar 27, 2007
 
         
Excellent

Good location.Bar was so close I could not stay away.“Good spot...

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The convenience to Madison Square – Posted Feb 18, 2007
   
         
Good

The convenience to Madison Square Garden.No room service.“My friend and I stayed at this hotel because of the proximity to the Train station and Madison Square Garden. We were not disappointed. The hotel was clean even though they were accommodating ...

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Great and clean rooms! – Posted Feb 18, 2007
by Vera1969  (1 reviews)
 
         
Excellent
37 year old female with a moderate budget

Every year I go for my vacation to New York, and every time I do, I stay at the Pennsylvania hotel.

This hotel is great, the people who work there are very, very nice and helpful. The location of the hotel is perfect! This year it is my seventh time to stay at this hotel, and I love it!

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The hotel Pennsylvania has a superb – Posted Feb 16, 2007
 
         
Excellent

The hotel Pennsylvania has a superb mid-town location and is very pet friendly!It is an older building and could use some modernizing.“I stayed at the hotel Pennsylvania for the famous Westminster dog show across the street at Madison square garden. ...

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Location.Crowded lobby, long waits in – Posted Jan 21, 2007
   
         
Okay

Location.Crowded lobby, long waits in line, small room, not enough space to work.“For an overnight, it's fine. It's convenient, but gets a lot of groups and families and can be noisy, the lobby crowded...

read full hotel review on MYTravelGuide

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