The Hotel Monte Carlo was built brand new in 2000. Located oceanside at 3rd Street. We are locatd just steps away from the fun of the Oce... more »
The Hotel Monte Carlo was built brand new in 2000. Located oceanside at 3rd Street. We are locatd just steps away from the fun of the Ocean City boardwalk and atlantic surf. Go for a dip in our sparkling rooftop pool. Soak up the warm Ocean City sun in a relaxing lounger on our scenic rooftop sundeck. Relax under the stars in our rooftop hot tub. Escape the cold or rainy days in our smaller sized heated indoor pool. Enjoy a work out in our cardio fitness room. Go for a bite at the Subway restaurant located on the ground floor of our hotel. Also located nearby the Hotel Monte Carlo are The Downtown Skate Park, Assateque Island National Seashore, Outlet Shopping, Night Clubs, Restaurants, Mini Golf, Arcades, Amusements, Waterpark, Water Sports, Fishing, Convention Center, and City Bus Stop.
Orbitz
female with a moderate budget, traveling for leisure
Our arrival was delayed due to a storm. I called the hotel to confirm our arrival and they assured us they were waiting for us. The desk staff was friendly and helpful. The maid service was fine and the rooms were clean and appeared newly updated. The beds were comfortable. All appliances appeared new and were in working order. Soap and shampoo were refurbished each day as was the coffee, all at no charge. The rooftop pool was clean and fairy large in size as was the sundeck. Vending machines were conveniently located. The lobby was small, the elevator was large. A Subway restaurant was attached to the hotel and you could smell the baking bread in the lobby, but not in our room. Location and price was the deciding factor in booking this hotel as it was only 1/2 block from the boardwalk, beach, and the DoughRoller Restaurant. On-site parking was limited, but parking was provided across the street at 2 different locations. Private balcony was nice but had a view of a parking lot--but the hotel doesn't advertise as having an ocean-front view.
42 year old female with a luxury budget, traveling for leisure
1. hotel parking
The hotel has less than 10 on-site parking spaces. More parking is available few blocks away! Who wants to walk few blocks for a hotel parking after a long tiring trip?
2. Cleanliness
Bed sheets had blood stains, some kind of brown stains(I don't even want to know what they were!). I seriously doubt that they change their sheets after each guests! My husband ended up going to the front desk asking for a clean sheet.
House keeping didn't even clean the hair out of the tub during our stay.
3. Front Desk Responsiveness
After booking our reservations with 1/3 deposit paid, I asked for an e-mail confirmation. Never received it(yes, I DID check my Spam Box!) 2 days later, I called & asked for it again. Never got it. Few more day later, I asked for it again. Never got it. They claimed that they sent it in the mail 3 different times. Finally, I ask for them to fax it. Their fax/credit card machine was not working at the time. I finally received the mailed confirmation 1 day prior to my check-in date, which had details about the parking & other important information that would have been useful to determine whether to cancel or keep the reservations. However, it was too late to cancel without a penalty!
4. Ice Machine
Never worked the whole time we were there! When we asked about it at the front desk, we were told that other people must have beat us to it, & that it is out of ice. Few day later, when we asked about it again, we were told that it maybe broken. When I asked them when they were going to fix it, the front desk personnel said it wasn't her responsibility. When I asked whose responsibility it was, she said the maitenance people were not there! Basically, the hotel had no intention of fixing it at all! Our room was located 1 door away from the ice machine, so I know for certain that I would have heard the ice despensing noise through the cheasy thin walls of this dump!
My husband and I were celebrating our second wedding anniversery. On the day of our anniversery,our second day/night, our room was not touched, bed not made,trash not removed,dirty towels remained in bathroom and we were told sorry; room service...
This was our first stay and i have to say we completely disagree with the previous review. the hotel is new and does not smell like mold. The rooms were very clean and the staff very, very friendly. I would recommend this hotel to all who want a...
I have stayed at the monte carlo for 4 years. I have always known that parking lot is under the hotel and across the street, and that they only have 1 elevator. I reserved again every year knowing that. I read a review below that claims to have...
Cancel your reservation without telling you
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Posted Jun 30, 2006
Horrible
Didn't get a chance to know the place. Got there to be told that we did not call to confirm the reservation so they gave our room away. After proving we did call with phone records, there was no resolution offered and we sat at 10 p.m. on a...
Just returned from Ocean City this past memorial day weekend. We had a great time. Great atmosphere and very clean hotel. The staff was extremely friendly and helpful, and helped us get the most out of our vacation.
Worst Hotel I have ever stayed in
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Posted May 30, 2006
Horrible
The room was dirty and extremely small, for the price I felt like we were ripped off. I have stayed in less expensive hotels that were much nicer. The staff did not have control of the guests. The manager on duty was extremely rude and told us no ...
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