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Hotel Excelsior, Naples

5 Stars
 
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Via Partenope 48   [edit info]
80121 Naples, Italy (39)(081) 764 0111 www.starwoodhotels.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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Overlooking the Bay of Naples and standing true to Italian customs, Hotel Excelsior combines the breathtaking, elegant beauty of Naples... more »
 
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average guest rating 3.4 out of 5

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Sort by:   newest   best   worst 1-6 of 6 reviews

Thumbs down – Posted Jul 06, 2008
   
         
Mediocre

I wouldn't call it luxury or grand instead pompous and old. That applies to the staff and the facilities.

The major turn-off was the room and the bed. One of the most uncomfortable beds in a major hotel, it felt like a wood board...

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A great experience – Posted Mar 11, 2008
 
         
Excellent

I had a wonderful stay in this hotel. Everything was perfect : friendly staff, delicious breakfast, very nice rooms with first quality Empire furniture, luxury lounges perfectly restored without destroying the ancient charme and beauty, very quiet...

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Loved Naples, but not the Excelsior. – Posted Nov 06, 2007
   
         
Horrible

We decided to go first class and booked a sea-view room at the Excelsior in Naples. Upon check-in, (at approx 1:00 p.m.) we asked if an upgrade was available and were cheerfully informed that we already had it! How wonderful!

Well,...

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We decided to go first class and booked – Posted Oct 21, 2007
   
         
Mediocre

We decided to go first class and booked a sea-view room at the Excelsior in Naples. Upon check-in, we asked for an upgrade and were cheerfully informed that we already had it! How wonderful!. Well, this hotel may be five-star, but the room we were...

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great hotel,great location – Posted Apr 15, 2007
 
         
Excellent

Everything was perfect.Location is great,view is great.Rooms are large,comfortable and very clean.Service was very good.If they have rooms avaliable book one with a view of castel Dellovo.Truly a 5 star hotel.

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excellent hotel – Posted May 23, 2005
 
         
Excellent

We were upgraded to a full suite, the rooms large and well furnished, truly a 5 star experience, with a great view of the Bay of Naples.

Room service and food were great.

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