Hotel Aspen, Aspen's Main Street Showcase featuring FREE continental breakfast, long distance phone calls, and more . This is a beautiful... more »
Hotel Aspen, Aspen's Main Street Showcase featuring FREE continental breakfast, long distance phone calls, and more . This is a beautiful place where you can experience a vacation for all seasons. A contemporary classic, Hotel Aspen offers you affordable comfort that's just a short stroll from all that Aspen has to offer. From the moment you arrive, the professional staff caters to your needs, ensuring a vacation that goes beyond expectation. Year-round, the patio courtyard, with its heated swimming pool and two Jacuzzis, lets you relax under beautiful mountain skies. In the lounge, you can enjoy incredible panoramic views with your complimentary expanded continental breakfast or afternoon wine and cheese buffet during the ski season. Rooms are large and beautifully appointed, featuring king or queen sized beds, many with plush down comforters and down pillows. All rooms come equipped with a wet bar, small refrigerator, coffee maker, microwave, iron, ironing board, hair dryer, humidifier, VCR and air conditioning. Most rooms open onto terraces or balconies and some have private Jacuzzis. It's the perfect place to be for those seeking total relaxation.
ReserveTravel
We paid $/night and it wasn't worth it.
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Posted Jun 25, 2008
Okay
We paid $/night and it wasn't worth it. It's Location,Location,Location, that what you're paying for. There's a good reason why the advertisement photo was taken at night. Place looks like a motel! Rooms are okay. Carpet looks dirty, holes were...
We paid $300/night and it wasn't worth
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Posted Jun 25, 2008
Okay
We paid $300/night and it wasn't worth it. It's Location,Location,Location, that what you're paying for. There's a good reason why the advertisement photo was taken at night. Place looks like a motel! Rooms are okay. Carpet looks dirty, holes...
43 year old male with a luxury budget, traveling for leisure
We stayed here this summer and could not have been more satisfied. The staff was friendly, the food was fresh and good and the beds were fantastic. I don't know how the other "negative" reviews were valid as our experience was excellent. I know they are under new management this year, maybe that is the difference. All I know is that we had a great time and a great, comfortable, clean room. Thanks Hotel Aspen Staff.
We won?t return. Reasons: The carpet
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Posted Jun 05, 2007
Mediocre
We won?t return. Reasons: The carpet was trashed, bathtub was pretty stained and gross- it had jets, but we didn't want to sit in it Broken Jacuzzi, pool area had empty beer cans and pizza boxes left out all morning Saturday- gross, and the hotel...
49 year old male with a luxury budget, traveling for leisure
On 23 October, 2006 I made the reservation through the internet, paid 50% of it and paid the rest of it a month before I have arrived at the hotel, total 3,360.33 US$.
On 28 January, 2007, we have arrived at hotel Aspen and to our surprise we discovered that the room and the amenities are not as promised in their site and ads. We went down to the front desk clerk and told them that we want to have a room with flat panel television, a DVD player and wireless high speed connection free of charge as promised on their site, and showed him a print of it. He said that he knows that what is on their site does not exist in life, but it is not his own responsibility, and he promised to connect us free of charge to the internet.
During all the 14 days we have not had one single day of continuous connection, without the need to restart the main modem of the hotel many times, and the clerk shouted at us that he knows the problem and we bother him calling to fix it many times a day.
We had almost 24 hours without hot water in the tubes, and nobody even thought he has to apologize or offer any compensation. They charged us of local calls even though it is said on their site it is free of charge, but nobody argues about few dollars.
We send them a letter, asking a refund but they think that it is OK to ad fraud. They say that they have apologies and that is sufficient. We never heard such an apology, or such an answer. I told somebody in Aspen about the behavior of the Aspen hotel stuff and he told me that “everybody in Aspen knows they like to fight with tourists”.
I will never return to hotel Aspen and I suggest every tourist check other hotels before making a reservation there.
37 year old male with a luxury budget, traveling for business
It was not at all what I expected. Considering Aspen is a world-class city, I figured this hotel would be more than just "serviceable." Frankly, it doesn't even hit that level of mediocrity.
Everything, from the food to the "Jacuzzi," was a big disappointment. The best thing I can say is at least it's close to town, because you will want to leave the premises ASAP.
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