Homewood Suites by Hilton Scottsdale

It's in an excellent location and within walking distance to stores and restaurants. They have a very nice staff.

This hotel made me feel comfortable: The staff remembered me from my last trip. They were particularly warm and friendly.

The location is good and the employees are friendly. The breakfast is a nice addition; I was there over the weekend, but I hear the manager's dinner is good as well. The rooms were not soundproof at all though, and neighboring guests were extremely loud and kept me awake at night.

The work out room was so poorly maintained that I left. The fan was dangling and the TV did not work. They had one piece of equipment that was not working .The desk did send someone in to fix it. They got part of it going. The room where I stayed had a problem with the lights not working. The trim in bath had completely rotted by the tub. I realize things get worn out, but it just made a poor impression.

This hotel made me feel important: They did a nice breakfast service and it was very clean. It was well attended to by the staff. The desk did try to fix the workout situation.