After I had made a reservation to stay and then read the reviews I almost cancelled. But I like the Extended Stay chains so I reluctantly kept the reservation because I just couldn't believe what I was reading. On the day I arrived, I was able to check in early. My check-in was quick and efficient. When I got to my non-smoking room and opened the door, I expected a pig sty. Surprise! The room was clean and neat. The kitchen was as expected, just like the Extended Stay motels in other cities. I had absolutely no problems and would stay there again any time. If I had any problems at all, it was with the Wi-Fi.