It was important to me to be able to check-in early, I made arrangements for 10 am. Upon arrival they didn't have my room ready until 2 pm. It was smelled of smoke when I entered (in a non smoking room.)
Later that night there were two large roaches in my room and the staff was completely unresponsive and unhelpful. Only after 30 minutes of complaining, did they offer a change of rooms.
The rooms are worn, they forgot coffee and towels two out of the five days I stayed here. The heater on the pool was broken for more than a week, the A/C is noisy and the breakfast is not the greatest.
The amenities are not the best and the staff is inattentive at best, sometimes bordering on rude.