I love staying there. It was my second time there. This time I took my two girls. I do know they are in the process of putting new furniture in all the rooms. No doubt they need it, because they had to replace the dresser in our room while we were there. The drawers could not be used. But they are very quick to handle any problems. They are very friendly there. The Hotel is absolutely beautiful.. You feel like your in the tropics, rather then on a beach in Florida. The staff is friendly, the rooms look wonderful, the view from every room has it's own balcony facing the ocean. Overall, I can't think of a better place to spend my vacation when I go back to Panama City Beach. Overall...It's the best place to stay on the Beach.