First let me say that the staff at this hotel were so nice,not just at check in, but the entire stay.
Ok,now the bad part. This hotel is FILTHY! We took our two girls for three days on a little vacation. We got there later in the evening and had reservations, otherwise they were full. Our room was dirty, smelled like mold, and the bathroom shower had mold in the tile and was gross. There were things under the bed and behind the chair where the sweeper wasn't ran. So unlike a Holiday Inn. We called the front desk they said they would move us in the morning. ok.
We went to the pool for something to do, it was gross. Water wasn't clear and table and chairs not clean. This was all in the Holidome portion.
In the morning they moved us to the Tower section, which is next to the Holidome. The room was way better, cleaner, and roomier. The minimum of what I would expect from a Holiday Inn. However, to get to the room the building is HOT and stuffy like they have no air in the halls and the floors and carpet to the room is dirty.
There is a pool in the Tower as well, worse than the first one. There was food and grime all over, dirty water on the floor, a band-aid, and something gross on the pool wall.(don't know what it was). This stayed this way for three days.
We walked through the Terrace section, not in the rooms, but just as bad. There is no upkeep at this hotel. The restraunt is dirty, the hotel is dirty, pool is dirty. I am not a germ-a-phobe or overly picky, but I will never stay here again. I asked ppl at the pool if they had a nice room, and they had the same complaints. Please look elsewhere, the pictures online are great, but the hotel is just filthy. Especially if you have kids.
Save your time and money and go somewhere else.