Holiday Inn and Suites Hotel - Page 1

We had traveled in a car for seventeen hours and we arrived at ten o'clock in the morning very tired. The front desk staff allowed us to check in immediately instead of waiting.

This hotel made me feel pampered: They offered extra towels for the pool. They had nice restaurant and bar. We got an early check in. They were very friendly and they offered good information about the area.

My room was very nice and clean.

We reserved two rooms on Sept/6 to Sept/9 2006, and the rooms were not clean, there were roaches, our non-smoking room reeked of smoke, the lobby reeked of smoke, the telephone did not work, and their customer service was terrible.

I liked the easy access, clean rooms, and pool.

The bathrooms were old and had stained toilet bowls. The staff did their job for me. Others in my party were dissatisfied, their rooms weren't cleaned and they had to ask for linens. We had a full service restaurant, I prefer continental breakfast places. I did not choose this hotel, it was chosen for me.