Holiday Inn Select San Antonio Intl Aprt Hotel - Page 3

I liked the great snack bar area in the lobby with convenient hours, and pool area is quite pleasant. But the restaurant seemed drab and a bit disappointing. Check-in at the hotel was very slow the night we arrived.

I have always been happy with Holiday Inn. The prices are good, and the rooms are comfortable and well kept.

Everything was okay. This hotel is in a good location for the family event that I attended.

Everything was what I expected. The hotel was capable of handling a group of people that reserved together. I would consider this hotel or associated HI Select locations on other trips.

The only complaint I have is that the night clerk was hard to understand as she had a very thick accent.

This hotel made me feel important: We have never stayed anywhere that nice before.

It was very nice and clean. The food buffet for our meeting was really good. The room we rented for the seminar should have been a little bigger but we did not complain; it was not the hotel's fault. It was a very good stay, we would stay there again.

This hotel made me feel secure: I liked the secure code you had to enter to get into the parking lot. That made me feel safe.

They could have used more staff for large group meals.

They did not fully have the required knowledge of the contract we stayed under and nobody seemed to know where to find out.

They had a complete power outage and seemed to handle it well. They did not have enough elevators; I counted over 20 people waiting in the lobby more than once.

This hotel made me feel content: It was a good property. They had a major problem with a power outage and seemed to handle it well.

The hotel really has potential. It is well located and the general services are good. We were just disappointed by the cleanliness and the lack of food service early in the morning for departing flights.

This hotel made me feel welcome: The staff greeted us warmly. We were a late check-in; there was a room available, but it had not been cleaned very well. There was a serious amount of dust and debris behind the bed. And unfortunately, there was no food service early in the morning for those with airline departures.