Holiday Inn Select Fredericksburg Hotel - Page 1

The best bed in the U.S. - I have traveled all over the world and there has only been one bed more comfortable and that was a handmade feather bed in a tavern in Germany.

I can't understand why we would have a decent stay here one night, and 5 nights later on the way back, have things go so bad!

We stayed here on a Thursday on the way to a funeral, and felt that the 2 rooms were fine, in fact very glad that they had a roll-in shower for handicapped access. Had to sign out an internet box, kinda strange.

On the way back on Tuesday we decided to stay there again based on our experience...big mistake. Where our rooms on the odd-numbered side of the hall were OK, we were put on the even-numbered side this time, our non-smoking rooms both stunk with smoke literally pouring out of the A/C units.

We checked in and immediately went to the Outback down the street for a good meal. When we returned my daughter asked me if she could use my laptop (which I brought in from the car TO BE SAFE), I said sure, I'd go down and sign out the Net box....then it was "Where is it?" Then began hours of unbelievable crap, with desk staff not sure what to do, main "manager" being called out of her kids' T-ball game to try and figure out why the keycard reader wasn't reading the accesses to our room...basically they gave me the "sorry but there's nothing we can do". I called Fredericksburg police and gave then the whole rundown, including a suspicious person hanging close to us in the lobby while we were checking in...A month later and no notebook (lost along with the studio mike and audio converter I use for recording) and no acknowledgment that there was even a chance that someone from the hotel went into our room. No insurance settlement. No assistance. Nothing. I am out $3000 of equipment, and "Sorry".

Oh, and the rooms stank completely, my daughter and aunt asked to be moved to another room, and it was just as bad. Trying to relax after all this, watching TV with my folks, the TV kept switching to DVD input, probably from the main office, making watching TV impossible.

We were already in a bad frame of mind having just lost a close relative, but this just took the cake. Never had such a horrible experience at any hotel.

I was very well satisfied with my entire stay. Everything was par or above. I would go there again and I would recommend it to anyone.

This hotel made me feel secure: My door was as solid as you could get.

It was a pleasant stay. I would recommend the hotel to anyone.

The suite was comfortable. The hotel is a pleasant place to stay despite being in a crowded and high-traffic area.