Holiday Inn Select Bakersfield Hotel

I liked that it was recently remodeled. I wished the pool was heated. I did not like the fact that I was not allowed to charge drinks and food to my room with my room card.

It's a good, quiet spot to stay and conduct business.

I had problem sleeping. The bed was too hard. The restaurant food was extremely high priced for the quality. The location was very convenient.

The staff was very accommodating and provided a room for me even though they were booked. The restaurant left some to be desired. There were problems with my food orders. I would recommend dining in some of the fine local restaurants near by.

This hotel made me feel welcome: The staff made accommodations for me and made me feel wanted. They gave me an executive room with a security pass. That made me feel special.

We found bed bugs in the sheets. My mother-in-law was bitten and we had to take her to the doctor. We had problems two nights in a row and both times we notified management. The first time management said they fumigated the room. The second time we notified them they had us move to another room but it was at an inconvenient time and we told them that. It was right between the time of meetings that we were attending and we needed to get back. We asked to move later but they insisted on that very moment. One other situation that occurred was over the breakfast ordered. The strawberry had dirt on it and the dirt stained the plate. We notified management over this also. Initially we were going to stay four days but we cut short our visit one day because of the bed bug problems. The doctor looked at the bug under a magnified light and identified the insect as a bed bug. He said the exterminator was not doing his job right. The doctor asked if we were compensated. We said no. He said he would not stay at a place like that.