Holiday Inn San Diego on the Bay Hotel

This hotel ruined my trip. I could not sleep at night because of the Amtrak train and peolpe talking on the phone outside. You feel like they're stading by your bed. You can hear all the noise from the street. At night, every 15 -20 min, the train go by. At 4:00 AM, I wakeup by the train.

I am writing this review to hope people don't make the mistake to stay in this hotel. The price is expensive, it's not worth. My friend stayed at Days hotel at hotels circle which half price, no noises, and next to big shopping center, and restaurents.

The room was as expected but it was a bit pricey for just a one night stay. It could be well worth the price only for the location sake.

This is the last time we will stay at any Holiday Inn hotel. The persons at the desk were just short of being rude. Upon arrival we were unable to open the door to the room and when we returned to the desk, the person appeared to already know there was a problem with this room. We were assigned another room. There was no apology for the inconvenience. The reason for the trip was the annual marathon that is held every year. The persons at the desk had no information nor did they know were it was being held. We travel several times a year and we stay where it is convenient to our planned vacation. Customer service is all any hotel has to offer these days and the Holiday Inn hotel has lost this customer. We have stayed at the Holiday Inn hotels three times over the past two years and each of those times we have been disappointed.

It's just a place to sleep while I am traveling.

The hotel had a good location to places I wanted to go. I did not like the cruise ship horns blowing early in the morning.