Holiday Inn Sacramento Capitol Plaza Hotel - Page 1

The location was perfect for our needs and also close to Old Sac. The hotel was well appointed, clean, comfortable and well kept. It had a great staff. I had zero negative experiences with this hotel.

This hotel made me feel relaxed: Everything was clean and nothing was lacking. I did not have to worry or think about anything. They took care of all the details.

The coffee maker was used as a tea maker. A true tea drinker will not use water heated in a device used for coffee.

The front desk was great. Parking was a bit of a hassle, waiting for validation. It’s in a great location across form Old Sacramento and next to the mall. The elevator was broken down for a good while one day. There is not enough help at the bar.

This hotel made me feel respected: I received nice treatment by the hotel staff from the front desk to the kitchen staffer who led us to the freight elevator.

The hotel has a perfect location because I can walk the three blocks to J street. It is located close to all kind of eating facilities, and Old Sacramento is within walking distance. The only problem was that the hotel restaurant was closed because of remodeling, but there were many other food facilities close by.

This hotel made me feel pampered: The staff is very friendly. They remember your name and they provide complimentary food and drinks.

The bathroom could have been cleaner. The bed was clean and comfortable. The room service was excellent. The external noise from nearby freeway intruded more than expected as it was an old hotel with single pane windows. The staff was friendly.

This hotel made me feel secure: The hotel staff imparted a sense of security. There were good locks on the doors.