Holiday Inn Northeast Kansas City Hotel - Page 1

It was the perfect location. I was on a trip to Worlds of Fun and this hotel was right across the street.

The hotel was clean and neat, with a nice pool. It needed more choice in the restaurants in the hotel. I liked the friendly, helpful staff, but the parking was spread out. You had to walk far to get to the front door. Getting in and out of the parking lot was not easy.

I had two eight year olds with me, waiting outside the game room as it was locked. It was scheduled to be open at nine a.m. I went to the desk, they said they would send someone over. Forty minutes later they explained the security guard took the only key home. A made to order breakfast was advertised. After we paid ten dollars per person we were told it was buffet only due to the holiday.

This hotel made me feel relaxed: The bed was very nice and I could just lay back and take it easy.

The desk help was less than friendly. The heater was extremely noisy, the bed was not very comfortable. The bill not done correctly. After dealing with this when checking in, it still was not right on the final bill. I received no apology from the staff. The request for assistance from the desk staff was met with confusing advice and a rude attitude.

The hotel had a good location.