My family booked our stay at Holiday Inn Select in Minneapolis as a weekend getaway. We were looking for a relaxing weekend in the cities. The call for security to our floor at check-in should have been a clue that this was a mistake. The hotel was hosting several wedding and sports teams for the weekend and the staff was obviously overwhelmed. The simple trip from the room to the elevators was hampered by trash and glasses lining the halls, and the large crowds of intoxicated wedding goers obstructing the elevators (the elevators are located in the middle of their conference area.) The pool area was packed with rowdy children running and throwing objects (one of which hit my 2 year old) and were supervised by a small group of inebriated adults. The pool area has limited access for strollers (and presumably wheelchairs.) My wife had to leave the facilities and cross a street to get to the pool. Her key was then deactivated and she could not get in. She returned to the desk with the infant in the stroller and was brought to tears by the desk staff before they would reprogram the key.
As a result, our relaxing weekend getaway was one of the most disappointing hotel visits I have had, for business or otherwise. I would not recommend this facility as a family friendly hotel and suggest it be reserved for a last resort.