Holiday Inn Louisville Airport Hotel - Page 1

The location was fine as well as the comfort and the service. Our stay was most enjoyable.

The only problem we had was actually getting into the hotel where the rooms were. The card key was not working correctly.

The hotel is located near the airport and it is next to major interstate highway for quick travel. This hotel has seen better days since it first opened, but the staff was friendly and accommodating. I did not appreciate the restaurant taking down their continental breakfast bar two hours earlier so that they could only bring me what they could find when I arrived for breakfast as a Priority Club member.

Everyone was friendly and helpful. They listened to my questions and answered me well. The restaurant was very good. It’s in a good location.

This hotel made me feel welcome: I was greeted with a smile and by name at the desk. I was directed to the hotel restaurant and bar and informed of the amenities of the hotel as I was checking in.

I usually like most Holiday Inns that we have stayed at. But this time they gave us a dirty room that had pizza boxes in the bed. They immediately gave us another room and the stay was wonderful. The pool was great.

This hotel made me feel welcome: They were very friendly and apologized for any inconveniences.