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Holiday Inn Hotel & Suites Beaumont-Plaza (I-10 & Walden)

3 Stars
 
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Holiday Inn Hotel & Suites Beaumont-Plaza (I-10 & Walden) photo

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3950 I-10 South & Walden Road   [edit info]
Beaumont, TX 77705, United States www.ichotelsgroup.com - see rates
Check-in time: 4:00p    Check-out time: 12:00p
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Welcome to Beaumont, Texas where green is inn! The Holiday Inn Hotel and Suites Beaumont Plaza is minutes from the heart of Beaumont, Tex... more »
 
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average guest rating 3.5 out of 5

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Sort by:   newest   best   worst 1-10 of 29 reviews

Above and Beyond – Posted Mar 10, 2008
by Headblade  (1 reviews)
 
         
Excellent
35 year old male with a moderate budget, traveling for leisure

We recently took a trip from Colorado Springs to Beaumont for a wedding. I booked the trip through cheaptickets.com.

When we arrived at the local airport, and went to pick up our rental car, we were informed that even though we had paid for our car already with a prepaid debit card, AVIS would not take the card for the car. This was not explained between the time I paid for the trip and car, and the time we arrived. In fact, the cashier had my keys ready when I got there! This left myself, my wife, our 3 year old, and our 8 month old stranded at the airport, since no other rental car companies would take a prepaid card either!

While I was on my phone trying to work out at least a refund with cheaptickets, (they refunded my $, by the way, but not until about 4 days after we got home), my wife called your hotel to see if they could send a shuttle.

The manager on duty, Beverly, did not have a bellhop, so she herself drove the shuttle to get us, and called the room twice to see if there was anything she could do to help with our car situation. We finally had a local friend rent a car for us, but I wanted again to thank Beverly, and inform you that your hotel was outstanding, as was the staff! Although we will not do business with cheaptickets or AVIS again, we will recommend your hotel to anyone we can.

Thanks again for making our trip pleasurable, and helping us by going above and beyond.

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We will be back!! – Posted Sep 30, 2007
 
         
Excellent

We stayed in the presidential suite on September 22 and it was the best room I have ever stayed in ever! We had 5 people in that room and me and my boyfriend slept on the floor with a bunch of pillows and it felt like we were sleeping on clouds! We...

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Outstanding service! – Posted Aug 08, 2007
by Travelforwork  (2 reviews)
 
         
Excellent
48 year old female with a moderate budget, traveling for business

The services was outstanding! We felt we were #1 during our stay. Staff went out of their way to make things happen for us. Would stay there again in a heartbeat. Our of all the facilities we have used this hotel/staff have again proved to be the best. The only recommendation would be to have a small safe in each room for valuables.

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Great Hotel for Families – Posted Jul 03, 2007
 
         
Excellent

We stayed here while at a Baseball Tournament and truly enjoyed ourselves. The indoor pool was a hit with the kids, the grown-ups enjoyed the lounge, the restaurant was great and the indoor waterfall is beautiful. The staff service is superb. We...

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Great Place to Stay – Posted Mar 12, 2007
   
         
Okay

Due to a job relocation. I had to stay at this hotel for 3 months. I enjoyed my stay the best way I could add the staff was always accomodating.

They were renovating during our stay - that was my biggest complaint. There were construction...

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Hotel Review – – Posted Aug 12, 2006
   
         
Excellent
73 year old female with a economy budget, traveling for business

Considering the hotel was recovering from a hurricane, they did a terrific job.

They provided service when expected and when asked.

I am very likely to return to the Holiday Inn Hotel & Suites Beaumont-Plaza (I-10 & Walden).
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Apr 03, 2006
   
         
Mediocre
55 year old female with a luxury budget, traveling for leisure

The room was musty smelling and it felt humid even though the air conditioner was on. There was very poor lighting by the bed to use for reading. The food in the restaurant was expensive for its type and when it was finally served, it was terrible. It was of very poor quality.

I am somewhat likely to return to the Holiday Inn Hotel & Suites Beaumont-Plaza (I-10 & Walden).
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Mar 28, 2006
   
         
Okay
34 year old male with a moderate budget, traveling for business

It was just an average hotel. My stay was 11 months ago, and honestly, nothing stands out about it, either positive or negative, aside from the fact that one of the vending machines did not work.

I am somewhat likely to return to the Holiday Inn Hotel & Suites Beaumont-Plaza (I-10 & Walden).
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Very Nice – Posted Jul 31, 2006
   
         
Good

Although the hotel is under rennovation, it was quite clean and comfortable. We had no advance reservations, walked in, the desk clerks were quite helpful and pleasant. They recommended good restaurants and furnished a menu from one location...

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we would hate to go back – Posted Jun 24, 2006
   
         
Horrible

the people at the front desk were not friendly at all they would not take my credit card then when they finally took it they yanked it out of my hands my husband and i went to the rooms and they were nasthen there was a roaches crawling it the...

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