Holiday Inn Fairmont Hotel - Page 1

I had stayed at this hotel last year around the same time, however this time I was surprised to see the updates they have made to their hotel. The new mattress was wonder. They have updated their furnishings and the linens. The towels in the bathroom were enormous. I stay at the hotel because of their friendly staff, now I have 2 things to look forward to, staff and nice room.

The hotel has a good location. No one was at the counter when we needed to check out and we waited almost ten minutes before someone came to help us.

Most of the stay was average. However the staff was very pleasant, friendly and accommodating. We would have preferred a hot tub in the room, but we were told that was not available.

This hotel made me feel welcome: The staff was very friendly. The front desk staff made me feel welcomed. Other staff I encountered smiled when I passed them.

I liked the friendly staff.

This hotel was much better than I had expected from the chain. We stayed in three hotels on our trip, all priced the same, but this was the best. There was a minor mix-up with the reservation but it was quickly corrected. We would stay there again, and in the future will look for Holiday Inn above other chains.

This hotel made me feel comfortable: The room was one of the nicest I had stayed in, in both this price range and in some higher priced ones. It was roomy and in good condition.