Holiday Inn Express San Jose Hotel - Page 1

I liked the kitchenette, it was very convenient especially since I was traveling with my kids. They also had a very good selection on the breakfast menu and during the week the hotel offered a free happy hour full of appetizers and soft drinks. I disliked the pool. It had very bad lighting and you really could not use it in the early evening.

This hotel made me feel comfortable: The amenities made it a very comfortable stay. The staff was able to provide you with everything from forks to pots and pans. The breakfast hours were accommodating for early risers and late comers and the buffet selection was there even for the ones that got there last. The staff was on top of keeping all the pool towels and toys in order and available at all times.

The location was alright, not a lot of places to eat.

The front desk service was great the whole stay. The hotel's location is excellent for the airport and light rail line. They served a very good breakfast buffet.

This hotel made me feel relaxed: They attended to minor inconveniences quickly and professionally.

All was good during my stay at this hotel.

This hotel made me feel extravagent: The customer service was excellent, the best I've ever had.