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Holiday Inn Express Rochester

3 Stars
 
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2835 Monroe Avenue   [edit info]
Rochester, NY 14618-4133, United States www.ichotelsgroup.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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Stay Smart at the Holiday Inn Express Rochester Hotel, conveniently located near 4 major highways (I-590/I-490/I-390)& the NYS Thruway... more »
 
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average guest rating 3.5 out of 5

Hotel Reviews

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Sort by:   newest   best   worst 1-10 of 35 reviews

Bed Bugs must be gone! – Posted Sep 03, 2008
by jwag903  (1 reviews)
   
         
Good
traveling for business

Now I was only there for one night, and I checked in late, but the hotel was clean and quiet. My room was in the back and on the first floor, so once cars started leaving, and the laundrey room got into swing there was some noise, but I was already

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Bed Bugs and Foul Odors – Posted Mar 23, 2008
by traveltohell  (2 reviews)
   
         
Horrible
35 year old male with a luxury budget, traveling for business

I stayed here and thought the place was a nice place from the outsides and the lobby. To my surprise, the hotel is infested to me what seems like bed bugs. I awoke with bites all over my legs and arms. When I asked the front desk clerk, she blew me off and the manager just said that was impossible and it was in my head! I left and reported it to the local health department. Of course they do nothing as they see it as a nice place. Go figure. To top it off, My room smelled like grease as the restaurant next door was pushing the exhaust into my room somehow or the person next door was cooking something and it was leaking into my rooms. Dirty towels as well. AVOID THIS PLACE!

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This was our second stay at this – Posted Feb 29, 2008
   
         
Good

This was our second stay at this particular hotel. As always, the staff is very friendly, in that sincere way that doesn't make you think their paychecks slap smiles on their faces. The room was a decent size, with a cozy bed and nice, fluffy...

read full hotel review on IgoUgo.com

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Hotel Review – – Posted Apr 08, 2007
   
         
Good
76 year old female with a moderate budget, traveling for leisure

I liked the location, the quiet, comfortable room and the continental breakfast.

I am very likely to return to the Holiday Inn Express Rochester.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Apr 29, 2007
   
         
Excellent
51 year old female with a moderate budget, traveling for leisure

The staff was friendly and helpful.

I am very likely to return to the Holiday Inn Express Rochester.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Jun 25, 2007
   
         
Good
29 year old female with a luxury budget, traveling for leisure

This hotel was exceptionally clean and the staff went out of their way to accommodate ourselves as well as our family. I recommend it highly to anyone staying in the Rochester, New York area.

They respected special requests of ours and of our family members and they did so without question or complaint. They were always happy to help us feel at home.

I am very likely to return to the Holiday Inn Express Rochester.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Lobby computer may be bugged with spy... – Posted Oct 20, 2007
by PEGGY1313  (1 reviews)
   
         
Mediocre
63 year old female with a moderate budget, traveling for leisure

My husband made the mistake of using the lobby computer room to check his banking account.

Once home from Michigan we got a call from the bank that someone (perhaps foreign) was trying to get into our online banking account. Then 5 fraudulent checks were written on our account. The investigation is still pending.

But I have called this hotel to alert them and am warning you, we learned the hard way, never trust a common computer!

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Room was very clean bed comfortable – Posted Aug 20, 2007
 
         
Excellent

Room was very clean bed comfortable staff pleasant.Nothing.“For my purpose this hotel was adequate It was clean comfortable and I felt very safe. The staff was very accommodating and complimentary breakfast was delicious...

read full hotel review on MYTravelGuide

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Breakfast; shower.Location; building – Posted Jul 30, 2007
   
         
Horrible

Breakfast; shower.Location; building #2; bugs.“This should not be a 2-1/2 star hotel. Positives: nice breakfast, nice shower, staff were friendly. Negatives: hotel is situated between a vacant restaurant and a vacant gas station on a busy street,...

read full hotel review on MYTravelGuide

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This hotel is one of the nicest small – Posted Jun 01, 2007
 
         
Excellent

This hotel is one of the nicest small hotels I have ever stayed in. The staff was fantastic and very accomandating. Very clean, bedding and room was quiet. Looking forward to staying there again on my next visit to Rochester.

read full hotel review on IgoUgo.com

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