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Holiday Inn Express Richmond - Downtown

2 Stars
 
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201 East Cary Street   [edit info]
Richmond, VA 23219, United States www.ichotelsgroup.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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New hotel in downtown Richmond offers quality and convenience. Welcome to the Holiday Inn Express in downtown Richmond, VA. Located in th... more »
 
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average guest rating 2.5 out of 5

Hotel Reviews

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Friendly staff, great continental – Posted Jul 02, 2008
   
         
Good

Friendly staff, great continental breakfast.Bathroom commode was thoroughly cleaned. Linen on the pullout sofa didn't appear to be fresh.“I really liked the hotel. Staff was very professional. I was given a map of the area/locality which I was...

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Once inside the hotel was fine.The – Posted May 21, 2008
   
         
Good

Once inside the hotel was fine.The surrounding neighborhood unsafe.“Mapquest directions hard to follow due to one way streets around the hotel. Neighborhood around hotel was awful. Once inside the hotel was fine, nice breakfast, staff helpful, great ...

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The room was clean, towels and sheets – Posted May 20, 2008
 
         
Excellent

The room was clean, towels and sheets new and fresh. Breakfast was varied and good! Room was quiet - that was best!Nothing.“Staff was informative and pleasant. Rooms very clean with fresh linens. Rooms were...

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Hotel Review – – Posted Jun 21, 2007
   
         
Good
62 year old male with a moderate budget, traveling for business

I am very likely to return to the Holiday Inn Express Richmond - Downtown.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Nov 02, 2006
   
         
Mediocre
40 year old male with a moderate budget, traveling for leisure

Terrible. So not worth the money.. Well, the front desk staff was very rude and couldn't even fulfill a basic request such as calling our room to let us know when our pizza arrived, even when we called to let them know that we had ordered one. When the delivery guy came he was told that nobody with our name was staying there and we know that the delivery guy talked to the same guy we talked to b/c he was the only man working the front desk. We gathered all this from the pizza place. When we asked the lady working the front desk about this we treated rudely and with a "sorry about your luck!" attitude. We got a room with a jacuzzi and the tub was 5 feet from the bed with no partiton or privacy or anything. I watched the bedroom television while sitting in the tub. The lady working the breakfast talked with a friend who didn't work there, or was at least not on duty, who insisted on chewing his gum so loudly that all the other hotel guests in the room were looking at each other with the same disgusted expression. The only nice person we encountered was upon check out when she gave us $10 off the bill, which was nice but much too little too late. I would not recomment this hotel and I will never stay at a Choice Hotel again if at all possible.

I am not likely to return to the Holiday Inn Express Richmond - Downtown.
I would not recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Mar 18, 2007
   
         
Okay
52 year old male with a moderate budget, traveling for business

It is an older building with slow elevators.

I am somewhat likely to return to the Holiday Inn Express Richmond - Downtown.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Awful. Old old old, they are trying to – Posted Jul 16, 2007
   
         
Horrible

Awful. Old old old, they are trying to renovate, but that seems to consist of just painting over the filth. The bathroom was dirty, hair on the towels and floor, mildew on the tile. I would NEVER stay here again. AWFUL.

read full hotel review on IgoUgo.com

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Hotel Review – – Posted Aug 03, 2006
   
         
Okay
64 year old female with a luxury budget, traveling for leisure

We have two small dogs and everything went very well. The room could have been cleaner but it was ok.

I am somewhat likely to return to the Holiday Inn Express Richmond - Downtown.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Sep 18, 2005
   
         
Okay
by a traveler from Carmel
47 year old female with a luxury budget, traveling for leisure

The desk clerk gave us a map of the downtown area and recommended places for a late night snack.

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Parking $7/day, although advertised as – Posted May 23, 2006
   
         
Mediocre

Parking $7/day, although advertised as free. 2 elevators in 6 story building + 2 levels of parking, only 1 elevator working the first 3 days, both broken the day I checked out. No help to carry my bags down six flights of stairs, and no concern,...

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