Not recommended at all.
15 minutes after we arrived, we were victims of a robbery in the hotel lobby, and we were hurt our bag with passports, money, credit cards and other belongings ..
There was no security and no one blamed the incident.
The hotel manager, Ms Carmela Lariccia treated us very badly:
-- Made us leave the hotel to the police report (to the effect that the other passengers warned not the fact)
- We were refuse by her to make phone calls to the credit cards and the consulate.
-- After beg her, she allowed us to make some calls, for which we were charged 60 U / S.
- After that the manager asked us to go to a shop and buy a phone card to make the rest of calls from a public phone (arguing that it was "cheaper").
- the manager never told us to go into her office and leave us standing for 2 hours in a state of shock that we were.
- never told us to phone to 411 to find out the phone Visa and American Express, and we had to call our country to find out that number
This happened as soon as we arrived to Miami
We suspect that the hotel staff "identified" us to the criminals. There were 2 thiefs inside the hotel and a third one outside waiting in the car………and nobody realized !!!!!
The hotel entrance and the area is very bad and there is no kind of security during the day.
Don’t go .........
The worst experience in our life