Holiday Inn Express Memphis Hotel - Page 1

Tanya. We stayed 3 nights and had a different problem everyday. A spider in our bed the first night, no towels at all in the room the 2nd day, a large bug in bathroom the last day. Housekeeping loudly knocked at our door at 8:00 a.m. 2 of the 3 days and tried entering after we had told them to return later. As we sat on the bed, it sank down and squeeked everytime we moved. I did let them know of the problems at check out and they did reimburse one night. About 1/2 mile down the road on the last day, 2 female bodies were found in a vacant lot, so the neighborhood isn't the greatest. The motel did have security gaurds at times. Also, the hottub and fitness center was out of service.

It had a lovely location and the service was outstanding.

This hotel made me feel respected: They made me feel like a million dollars.

The hotel was new, pretty, and convenient to the airport. The front desk person who checked us in was great, very nice and very helpful. The continental breakfast offered many choices. It was fresh and plentiful.

This hotel made me feel respected: The daylong airline difficulties forced us to stay at a hotel in this area for a night. The clerk who checked us in listened to our woes and offered a distressed traveler discount, which was much appreciated.