Holiday Inn Express Louisville Hotel

Our room had a very strange smell. We said something to the front desk and they did nothing about it. They were fairlly full and said the room had been cleaned before we checked in. The carpet was so dirty and sticky that we couldn't walk around the room without shoes on. The shower curtin was dirty.

never once in the 4 days we stayed did we see a vacume used in the motel. The same dirt was on the hallway floor when we checked out that was there when we checked in.

If you don't mind dirt, it was a good place to stay.

Be aware, hotel management is unethical and unprofessional. Charge in full for 13 rooms for 2 nights for an athletic event that was canceled due to 10 inches of snow. Lied about event not being canceled and other teams staying at property. Spoke to other Holiday Inn properties about their policies and everyone refunded or did not charge for teams that canceled due to weather. Management was very rude, unethical and unprofessional.

Do not stay here!

The room was very nice and I liked the fact that it was pet friendly.