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Holiday Inn Express Hotel & Suites Ogden

2 Stars
 
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2245 S. 1200 W.   [edit info]
Ogden, UT 84401, United States www.ichotelsgroup.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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Holiday Inn Express Suites Ogden is located 2 miles from Historic 25th Street, 3 miles from Ogden Hinckley Airport, and 35 miles from the... more »
 
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average guest rating 3.3 out of 5

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AC/smoky room/employees physically – Posted May 22, 2008
   
         
Horrible

AC/smoky room/employees physically pushing guests/towels with holes. Staying here was the worst experience of my life! From checking in & going to 3 rooms, to get one that didn't smell like smoke or have a full view of a solid stucco wall, to...

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OUTRAGED! – Posted Apr 23, 2008
by outraged  (1 reviews)
   
         
Horrible
35 year old female with a luxury budget, traveling for leisure

April 18-20, 2008 I stayed in the Holiday Inn Express off 21st street. I’m writing to notify you of the most horrific, disturbing experience I have ever experienced in my entire life! On the morning of Sunday, April 20, 2008 at aprox. 8:15A.M., I asked the breakfast attendant, (ADDA) “excuse me, do you have any cream cheese?” To which she barked, “BEND OVER!” Completely caught off guard, I feel an abrupt jerk to my head (she had grabbed my neck) & I was forced down to where my head was at the level of my hips & I hear her yell, “THERE!!” in a lower tray & in the back of it was cream cheese. At this point I’m dazed & dumbfounded that all this is really happening. I try to stand up, but she is still holding me down! I physically have to push her off of me in order to stand erect. All I could hear was the employee laughing as if that were a joke.

I look out for my children at our table, when I see every hotel guest in there staring at me, all wide eyed & jaw’s dropped. When I focus on my children have the look of fear in them & obvious deep concern for their mother.

When checking out I ask for the manager, only the desk clerk was available. I tell her my story & she at least briefly apologized, but didn’t even offer any ramifications to such an outrage. Holiday Inn Corporate said I shouldget a call with in 21 days!

I’m at a loss of words for this experience; but thought you’d be interested in the travel experience I, my children, & every hotel guest in the breakfast room experienced, during our visit to Ogden.

CONCLUSION: Hotel (GM Cherry) REFUSING TO COMP 2 night say, OR OFFER ANY REMIDY. Assulting employee is only on probation & sent back to a training class.

aside from the assult:

First thing I do when I finally get into the room is check the window view... which is a fantastic view of a pink stucco wall, two feet from the window! I have to check 3 other rooms before I get one with a basic view of the parking lot (rather than the roaring freeway!).

We paid for a room that sleeps six people (their biggest suite) & there were only two drawers!!!!

If you don't care about being attacked in front of a room full of travelers, or being insulted by staff by them calling you a liar for reporting disturbing events, or you like feeling caged in w/ stucco walls/ or don't care that the stairwell exit doors were constantly propped open, or need a place to unpack your luggage then by all means, this is the place for you.

PS Hopefully you wont have to use a computer, as the "business center" is one archived computer 20' from the check in desk.

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Hotel Review – – Posted May 24, 2007
   
         
Good
56 year old female with a luxury budget, traveling for business

I am very likely to return to the Holiday Inn Express Hotel & Suites Ogden.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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The bed was large, and had an abundance – Posted Sep 02, 2007
   
         
Excellent

The bed was large, and had an abundance of pillows and blankets.My non-smoking room smelled a little bit like smoke. The hot tub was hot, the pool was clean, the bed was comfortable, and the bathroom was clean and well stocked with towels and soaps.

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Hotel Review – – Posted Jan 11, 2007
   
         
Okay
32 year old female with a moderate budget, traveling for leisure

It is a pretty comfortable hotel. No one bothers you. I like the staff, they are really nice to work with.

Being on the main floor helped this time. Usually we go to the second or the third floor and it made me more secure being on the ground level.

I am somewhat likely to return to the Holiday Inn Express Hotel & Suites Ogden.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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There is nothing really terrible about – Posted Jul 27, 2007
   
         
Okay

There is nothing really terrible about this place, but if you stay at alot of Holiday Inn expresses, you'll find that this is just an average one. Staff was nice, but the facility was older. Room looked older, the elevator creaked and made noise....

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It was an ok place to sleep but there – Posted Jun 29, 2007
   
         
Okay

It was an ok place to sleep but there was nothing special about the facility. We were somewhat disappointed in our room upon arrival.

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It was easy check in and out, the – Posted Jun 04, 2007
   
         
Excellent

It was easy check in and out, the breakfast was great.The only thing was the pool was very dirty. We would definitely stay again. Everyone was very nice and it was very family friendly.

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None.The staff. The staff was – Posted May 28, 2007
   
         
Mediocre

None.The staff. The staff was unfriendly not of much help the beds seen old and hard the halls were to hot there were no vending machines only in lobby.

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They provided a good breakfast.The pool – Posted May 16, 2007
   
         
Good

They provided a good breakfast.The pool was cold, tiny, and dirty. We stayed in a room with two double beds and a couch bed. We had a fridge and microwave, which were very nice to have. Before arriving, we called to see if the hotel had discount...

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