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Holiday Inn Express Hotel & Suites Houston-Dwtn Conv Ctr

3 Stars
 
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Holiday Inn Express Hotel & Suites Houston-Dwtn Conv Ctr photo

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1810 Bell Street   [edit info]
Houston, TX 77003, United States www.ichotelsgroup.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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Why stay anywhere else? Make The Holiday Inn Express Hotel and Suites Convention Center your first choice for your next trip to Houston,... more »
 
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average guest rating 3.8 out of 5

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Sort by:   newest   best   worst 1-10 of 36 reviews

Spacious room.Under construction.“This – Posted Oct 20, 2008
 
         
Excellent

Spacious room.Under construction.“This hotel is in close proximity to The House of Blues, George R. Brown Convention Center, Minute Maid Park, among other attractions. It was very pleasant to walk to our destination, which seem unheard of in Houston....

read full hotel review on MYTravelGuide

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The beds, the breakfast and the – Posted Sep 02, 2008
 
         
Horrible

The beds, the breakfast and the kindness of the staff at the front desk.I enjoyed every minute of it!“I stayed for one night with my friends and everything went just fine...

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The swimming pool.No restaurant.“This – Posted Jul 25, 2008
   
         
Excellent

The swimming pool.No restaurant.“This hotel was very nice, my wife and son liked staying there...

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Very convenient location if you have an – Posted Jul 20, 2008
   
         
Excellent

Very convenient location if you have an event at the Toyota Center.A/C could have worked faster.“This is a great hotel if you have an event at the Toyota Center. Nice location is what youre getting...

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The staff and location were great.The – Posted Jul 17, 2008
   
         
Excellent

The staff and location were great.The shower curtain did not close all the way and the bathroom door did not lock.“Overall the hotel was very good. When you enter the elevator its hot and the halls were...

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got a smoking room (not what was – Posted Jun 11, 2008
   
         
Good

got a smoking room (not what was booked); price thru online travel was significantly higher than hotel rate at time of visit; fantastic service & friendly...

read full hotel review on IgoUgo.com

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I liked the hotel look, very clean!Bad – Posted May 22, 2008
 
         
Excellent

I liked the hotel look, very clean!Bad customer service!“I would recommend hotel, I enjoyed my stay there though I would suggest that the hotel hire more friendly staff or otherwise invest in good customer service lessons. I felt discriminated,...

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Great location to our destination.The – Posted Apr 18, 2008
   
         
Good

Great location to our destination.The smell was bad. Strong flowery cleaner smell.“Hotel was fine. Breakfast was good. Location great. Parking limited...

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AWFUL CUSTOMER SERVICE – Posted Feb 12, 2008
by eva2000  (1 reviews)
   
         
Horrible
40 year old female with a luxury budget, traveling for business

I had a problem with the reservation and the General Manager - Sam - did not give us the decency of hearing me out. He was rude and gave the impression he didn't like to get a complaint from a woman. He would not make eye contact with me but attempted to make me feel inferior to him.

The beds were sagging and easily could roll off the bed. The jacuzzi had so much chlorine that it made everyone's eyes burn from the fumes. The sauna didn't work. Every time you came back to your hotel room, you needed to reprogram your card key, because it would deactivate as noted at the front desk. I would definitely not return - MAINLY BECAUSE OF THE WORST CUSTOMER SERVICE I HAVE EVER RECEIVED FROM A HOTEL.

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The beds were awesome! Wow, I almost – Posted Oct 11, 2007
 
         
Excellent

The beds were awesome! Wow, I almost didn't want to leave!Nothing bad to say.“Loved it! The rooms were great! The beds were heavenly and they even had Wi-Fi! The bathrooms were huge and the shampoo and conditioner etc. was plentiful. The portions...

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