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Holiday Inn Express Hotel & Suites Duncanville

2 Stars
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Holiday Inn Express Hotel & Suites Duncanville photo

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1035 Hwy 67 East   [edit info]
Duncanville, TX 75137, United States www.ichotelsgroup.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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The Holiday Inn Express Hotel & Suites in Duncanville, Texas features 76 luxurious guest rooms. We are just 15 minutes south of downtown... more »
 
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Hotel Review

1 of 16 reviews
 
1 out of 2 people found this review helpful
What a ripoff, the worst! – Posted May 07, 2007
by marker59  (1 reviews)
   
         
Horrible
36 year old with a luxury budget, traveling for leisure

My family stayed at this hotel Thanksgiving week. And man oh man.

First do not, I Repeat Do Not Call in Your Reservation. They got me that way.

Their site didn’t accept online reservations. I wonder why. Because you have

proof of the price quoted if you reserve online. They force you to call in so if they quote you a lower price, later on they can raise it when you arrive at the hotel. If you have to do it over the phone, Please make them fax a price on paper. Over the phone they force you to leave a credit card number. Then when you get the to hotel and see that’s its crappy. They won’t let you leave. They tell you if you leave and go to another hotel. They’ll still charge your card the full amount. They quoted me $300 over the phone and then charged me $570 once I arrived. And since I don’t have proof of the original quoted price because I called it in, my bank made me eat the difference. This hotel is a rip off and is not very clean. They don’t have the TV channels promised. The beds feels like bed bugs are on it. Do your self a favor and stay in downtown Dallas. You’ll be much happier

Was this review helpful?   Yes   No Comments (2) – 0 by hotel rep
guest: Brian1970 – Posted Jun 23, 2009
This hotel was purchased in Feb. 2008 and is under new management and staff. These post are old and should not be listed. Please contact Sandra Crowe at hotel
guest: Brian1970 – Posted Jun 23, 2009
Hotel purchased 2008, under new management. Renovation of less than 5 yr old property. Great property. Great Staff
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