I read the previous guests description of this hotel and was a bit leery. However when I arrived I simply fell in love with this property! The hotel is on a busy street but it is set back from the street which is a blessing! The best thing about this hotel are the beds!! I was upgraded to a Junior Suite and I was treated to an amazing nights sleep! The mattress on this bed was amazing! I also loved their breakfast! I was told that it was a new breakfast, and imagine my surprise when I walked in to find Omlets, Bacon and Biscuts! It was great! I will definatly be back!!!!!

I am a government employee who travels frequently and for extended periods of time. I am writing this from the hotel (1/15/08), but will be checking out tomorrow morning. I am expected to remain below a certain "per-diem" rate and chose this hotel because prior ratings through this site appeared to indicate it to be a decent and acceptable place. While this hotel is convenient to my area of work, I have already made reservations at a renovated Radisson 10 miles further from my work area in order to have a far superior hotel at exactly the same price.

When driving in tonight, I noticed ill kept homes within one block and found an extensive list of safety tips on the hotel room door, including a warning to check the parking lot carefully when leaving the hotel at night. I have stayed in many better hotels in Orange County California and have not found this extensive list of warnings at other hotels in better areas.

The hotel appears to have been renovated relatively recently, but has had heavy use and has been abused by the guests staying here. (The "suite" upgrade I was given already has scarred and water stained furniture).

I also note that the room has a musty and slighty unpleasant odor.

The maid service was horrible.

It was close to Disneyland.

I have stayed there before so I was at ease there.

The hotel was clean and comfortable and the service was very friendly, especially the lady at breakfast. The location is just okay, but it isn't too far from Disneyland.

The employees at the Placentia Holiday Inn Express were all very friendly and helpful, particularly the young man at the front desk when I checked in. They went out of their way to make us wanted there.

The hotel was very conveniently located for the purpose of our travel: tourism, visiting family, and going to amusement parks. Even though the hotel was still undergoing renovation, it was not obtrusive. The staff was very competent and helpful.

There was comfortable seating in the room. The hotel had security late night and early in the morning. The staff was knowledgeable and helpful.

This hotel is conveniently located close to the interstate, but right behind a 'sketchy' neighborhood.

They made every effort to accommodate us when we realized that our room was a smoking room. They gave us a free upgrade to provide us with a smoke free environment.