Holiday Inn Express Grand Rapids North Hotel - Page 1

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Holiday Inn Express Grand Rapids North
Good 6.0/10 18 reviews
358 River Ridge Dr NW, Grand Rapids, MI 49544 (at Alpine Ave I-96)
Hotel Class: 3 Stars
On this page: Info & Amenities

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Official Contact Information & Amenities

Information
94 rooms, 3 floors , Built 6 years ago (2002)
Check In: 03:00PM, Check Out: 12:00PM
 
Amenities
In-room wireless internet, Computer use available, Business center, Non-smoking room, Parking, High-speed internet (free), Wireless internet (free), Complimentary coffee, Cable or satellite TV, Crib/rollaway bed, Fax (for guests), In-room high-speed internet, Refrigerator, Laundry/Dry cleaning services, Laundry room, Multi-lingual staff, Meeting facilities, Air-conditioned, Photocopier service, Kitchenette, Smoke alarms, Parking (free), Common areas wheelchair accessible, Iron, Meal plans available, Microwave 
Room Amenities
In-room wireless internet, Non-smoking room, Cable or satellite TV, In-room high-speed internet, Refrigerator, Air-conditioned, Kitchenette, Iron, Microwave 
Activities
Fitness center, Jacuzzi, Hot tub, Pool (outdoor), Pool (indoor)
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $93.90 per night  
Official Phone Number
1-616-6474100, 800-HOLIDAY 
Official Website
Holiday Inn Express Hotel & Suites Grand Rapids-North  
Also Known As
Holiday Inn Express Hotel & Suites Grand Rapids-North 

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6.0/10
Good
member icon Hotel Review - Posted Jun 18, 07
48 year old male with a moderate budget, traveling for business

I am very likely to return to the Holiday Inn Express Grand Rapids North.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
7.0/10
Great
member icon Hotel Review - Posted Feb 15, 07
34 year old female with a luxury budget, traveling for leisure

The hotel has a very friendly staff. It has a good price for quality rooms. There are lots of places to eat and things to see.

I am very likely to return to the Holiday Inn Express Grand Rapids North.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
1.0/10
Stay Away
member icon Nothing but trouble
Posted May 13, 07 by nakki, 1 reviews 
30 year old female with a moderate budget, traveling for leisure

We called twice for directions and both times they gave us the wrong directions. They would have been great if we were on 96, but we told them both times that we were on I96. So we ended up driving around another 40mins. We had to call my brother for directions and finally arrived. We checked in recieved our room keys, went to the pool, then tried going back to our room and had a hard time getting in. We then tried using our phones and they would not work. Our friends called us from their room and we still could not hear them. We called down to the front desk they gave us a few suggestions we tried them and they still did not work. Went to our concert returned back to the hotel and could not get into our room. Went to the front desk they said our key was not activated. She gave me a hard time, gave me another key worked great, but then could not use the phone to order food. Talked to manager the next day and all she could say was I'm sorry for all the problems you had. She tried to make it sound like it was my falt for my keys not working. You must of had them around your cell phone, or a computer, or with the phone you should of had it on line 1. We were very dissatified, and all she could say to me was "I'm really sorry for all you inconvience." I would not return here for nothing. Stay away if you can help it. There are 2 other hotels right next to them, go there.

5.0/10
Okay
member icon Hotel Review by a traveler from Canton, MI - Posted Feb 22, 06
24 year old female with a moderate budget, traveling for business

I stayed there before. I enjoyed myself then. On my last stay, I ate at the hotel restaurant. The staff was rude, untimely and unfriendly. We waited an hour for breakfast and there was no one else in the restaurant except my party. Upon speaking to the manager, we received no apology and she made inappropriate remarks about my party.

I am somewhat likely to return to the Holiday Inn Express Grand Rapids North.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
6.0/10
Good
member icon Hotel Review by a traveler from Lansing, MI - Posted Jun 18, 06
54 year old female with a moderate budget, traveling for leisure

The hotel was very clean and the staff friendly. It was exactly what I have come to expect from Holiday Inn Express, that's why I stay there. It is a great experience every time.

I am very likely to return to the Holiday Inn Express Grand Rapids North.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
More Reviews: 1 2 Next
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