Holiday Inn Express Dallas Hotel

I chose this hotel so the kids could use the pool, but the heater was broken and the water was too cold. It is hard to travel with disappointed children.

The stay was fine and convenient. The hotel was clean, and the staff was friendly.

This hotel made me feel respected: They are always asking me what I needed and making sure that I was comfortable with everything that was being provided. Each time I passed the front desk, I was greeted and asked if everything was fine. All different employees gave me the same level of service.

I prefer staying at this hotel.

This hotel made me feel respected: They welcomed me at the door. They kept the coffee fresh with pastry all night. They had a computer room and laundry rooms on every floor.

It's a good value for the money.

The hotel service was great. The room was clean and the pool was nice.