Holiday Inn Express Duncanville Hotel - Page 1

I stayed at this hotel for business. This is not the hotel someone from the city wants to stay in. The front clerks have no clue to what is going on. There’s no restaurant for miles. Want fast food? And there’s only one of those. This place sits in the sticks. I will be staying in Dallas next time.

My family stayed at this hotel Thanksgiving week. And man oh man.

First do not, I Repeat Do Not Call in Your Reservation. They got me that way.

Their site didn’t accept online reservations. I wonder why. Because you have

proof of the price quoted if you reserve online. They force you to call in so if they quote you a lower price, later on they can raise it when you arrive at the hotel. If you have to do it over the phone, Please make them fax a price on paper. Over the phone they force you to leave a credit card number. Then when you get the to hotel and see that’s its crappy. They won’t let you leave. They tell you if you leave and go to another hotel. They’ll still charge your card the full amount. They quoted me $300 over the phone and then charged me $570 once I arrived. And since I don’t have proof of the original quoted price because I called it in, my bank made me eat the difference. This hotel is a rip off and is not very clean. They don’t have the TV channels promised. The beds feels like bed bugs are on it. Do your self a favor and stay in downtown Dallas. You’ll be much happier

It was just really nice, clean and the staff was friendly and helpful.

The hotel was very comfortable. I had a very enjoyable stay. I did not want to leave.

This hotel made me feel content: I was comfortable. I found the hotel very relaxing.

I have always had good service, clean rooms, and a decent continental breakfast at this hotel.