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Holiday Inn Club Vacations Orlando - Orange Lake Resort

4 Stars
 
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8505 W. Irlo Bronson Memorial Hwy.   [edit info]
Kissimmee, FL 34747, United States www.ichotelsgroup.com - see rates
Check-in time: 4:00a    Check-out time: 10:00a
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Welcome to the Premiere Family Vacation Resort in Orlando The Holiday Inn Club Vacations Resort offers your family an unparalleled Florid... more »
 
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average guest rating 3.7 out of 5

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1 out of 2 people found this review helpful
Big time false advertisement – Posted Apr 13, 2009
by orangelakesucks  (1 reviews)
   
         
Horrible
35 year old with a moderate budget, traveling for leisure

I booked a one bedroom villa and they shoved me off in some filthy hotel room. I never heard of a place that doesn't give you clean towels daily especially when you are paying a lot to stay at that s**t hole. Their staff sucked. Very unhelpful. Room smelled like cigarette smoke. I filed a complaint with consumer affairs and the BBB. Now they are talking about reimbursing the difference in the rooms which still doesn't do justice on how they lied to me. They try to sell you on one of their stupid time share bits I said no and I think after saying that they decided to shove me in their scummy room. STICK IT UP YOUR WAZOO ORANGE LAKE. I would never stay there or recommend it to my worst enemy. I'm also gonna nail them for false advertisement as well.

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4 out of 5 people found this review helpful
Stay away at all cost – Posted Mar 16, 2009
by rlmccoy2  (1 reviews)
   
         
Horrible
54 year old with a luxury budget, traveling for leisure

Dealings with Orange Lake

1. Charging people for a STOP PAYMENT check which was replace and the replacement being cashed.

2. Maintenance fees being paid but applying the fees to the mortgage payments and refusing to correct their mistake but still claiming the maintenance was never paid.

3. Refusing owners the usage of their time because Orange Lake has rented out the condo to other people

4. Filing liens illegally so they can repo the TIMESHARING so they can resell the time and still charge the owner for maintenance fees.

Looking for other people to sign up to file a class action lawsuit against Orange Lake

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1 out of 1 people found this review helpful
"TOO EXPENSIVE" Lower your prices PLEASE. – Posted Mar 05, 2009
   
         
Okay

LIKES: Pools everywhere, nice golf courses, rooms OK needs upgrading, good location, clean resort, safe, a lot of land acres-potential, activities.

DISLIKES: Not too much to do in bad weather, needs more indoor activities. If only they...

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1 out of 1 people found this review helpful
NoThanks – Posted Mar 01, 2009
   
         
Mediocre

We went in Feb 2009 and were disappointed. Customer Service was horrible to non-existent. We paid to stay an extra night due to our airfare schedule and were "guaranteed" prior to our arrival (and even at check-in) that we would not have to...

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1 out of 2 people found this review helpful
Add to the list of things to do before you die – Posted Feb 22, 2009
 
         
Excellent

For everyone who says the service sucks this is not like the trump tower the people hear are not going to wait on you your entire time. River Island is the best in hotel waterpark i have ever stayed at. The only real negetive is that their is a...

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Always looking forward to Orlando – Posted Feb 18, 2009
 
         
Excellent

We are owners. I really liked the slaes people. No high pressure sales pitches. The place really sales itself. We have been going for 3 years now and have yet to regret buying. We also love the RCI benfits! We used those for our Honeymoon last year ...

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3 out of 4 people found this review helpful
Don't "Upgrade" if you're a... – Posted Feb 06, 2009
by hdelien  (1 reviews)
   
         
Horrible
42 year old with a luxury budget, traveling for leisure

I have to say that I am VERY disappointed in them. After much pressure, I finally bought up from a deeded week to their new points version after being threatened that soon we probably wouldn't be able to book anything there through weeks besides our own week, which we have never used. We closed in October. No news November. In December tried to call my sales person, they no longer work there. Late December, I try to book some vacations and am given another number and find that they are no longer "Global Access" but now Holiday Inn Vacation Club. But, they have no record of me in their system. Called back to Orange Lake, talked to someone, they will take care of it. January, they have record of me, but I can't go onto RCI's points web site to check availability. They're "working on it", no ETA. So I decided to find out how many points Disney tickets would be, something they mentioned repeatedly during sales presentation. Call up, you can't use points for Disney Tickets any more. Here we are in February, the only vacation I have booked is from a banked week through RCI. I have 286,000 points, if I fax them the certificate from the closing that shows I was given 100,000 bonus points, which they have no record of. I have no membership cards, I got an RCI "Weeks" book, but no "Points" book to see what resorts are available. No way to go online to look.

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1 out of 1 people found this review helpful
neveragain – Posted Jan 04, 2009
   
         
Horrible

Likes:

Security at gate,golf course,close to theme parks

Dislikes:

No fresh towels do your own, CSR rude for purchasing tickets and explaining, hard to understand her so called english, lip smacking gum and long scarey finger...

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1 out of 1 people found this review helpful
We count the days! – Posted Jan 01, 2009
 
         
Excellent

We Love Orange Lake! Nothing is perfect, but for 99% of the time it will please even the most critical person. There are clean pools for all ages, great food at River Island, great golf (90 holes) for every ability, and we wait for their phone...

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1 out of 1 people found this review helpful
7th trip to Orange Lake – Posted Jan 01, 2009
 
         
Excellent

We love this resort and have been coming here for 9 years. They keep making improvements and updates to make it better. The pools are fantastic. They have an amazing lazy river pool area and several zero entry pools that are perfect for younger...

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