One of the ways to truly review a hotel is to look back at how the line staff (housekeeping, restaurant employees, bell persons) treat the guests. At the Choo Choo last week we never met a single person who didn't say "good morning", "how are you", or "have a great day". A simple request for an additional bottle of water in the room or a shower cap was immediately met with action; no need to make the request more than once! Management and staff all reflect a pride of ownership in a profession where sometimes clients are difficult, challenges can overshadow service and attitude......but not at the Choo Choo! Attention to detail, the desire to give excellent service, the hospitality that is warm and sincere all make for a hotel complex experience that cannot be matched anywhere.

The Choo Choo was a fabulous place to stay. When first checking in we were greeted immediately by the staff and felt welcome the second we entered the lobby. Not having been to the Choo Choo before, I was very anxious to see what they had to offer. After walking around the complex, I found that there was soo much to do in the little time I was staying. rooms were very nice and the food was excellent.

Overall it was a great stay and would totally recommend this hotel to anyone traveling to this part of the Tenn.

Great Stay, amnities wonderful, staff was fantastic, grounds beautiful. Wish I could stay much longer

We put my mother and brother at the Choo Choo for 4 days because we didn't have room in the house. They stayed in 2 adjoining rooms in Building 1 and loved it! Not sure they will ever want to stay with us again. Having the indoor pool was great,

Hello,

People who work hard and do a great job don't look for Thank you

Folks who receive the benefits of that great job cant help but say Thank you.

Your efforts, facility, and staff were great.

I look forward to working with you in the future.

Our experience at the Choo Choo was fantastic! The lobby is beautiful. Our bellman escorted us to our train car room in a golf cart. He was very helpful in explaining the history and nostalgia of the Choo Choo. The train car was spacious, clean and

My husband and I recently traveled to Chattanooga with our children. The Choo Choo is the perfect family destination! The hotel is historic and beautiful! We had great meals in the restaurants and the staff was courteous and helpful. There are ma

It was another great weekend. The Hotel performed in an exemplary manner. All of them performed and the end result is certainly to their credit.

It's heart warming to learn from so many of the Staff how much they enjoy the Jazz Festival. They s

The hotel is part of Historic Hotels of America. The staff was excellent and the rooms were very nice. I agree with the previousa writer it is a fine hotel. I would recommend to others.

This is a great hotel and excellent location. The staff was very friendly and attentive. I loved the train theme and the model railroad is fantastic. Food outlets are good and priced right. I will return this summer.