Holiday Inn Charlotte Center City Hotel

Hotel was in a great location and I was able to walk to my meetings each day. The staff was always around asking if I needed assistance and helped me out with several great recommendations for dinner. The restaurant is also excellent on property. I had dinner one night there and lunch several times. They have a great buffet with something different each day. Any needs I had during my stay were quickly taken care of by someone, sometimes in management. There seemed to be several managers there that were always in the lobby talking to guests as they passed through. Very nice touch!

Rude staff and not worth the money. Went to a wedding reception there and witnessed staff members prevent a handicapped lady from being seated. I was also double billed for my room and the manager was rude and unresponsive to my phone calls. Wake up call was thirty minutes late. Please don't bother with this hotel, there are plenty of other options if you stay in Charlotte.

It was in a good location and was very clean and nice. The room was beautiful. The wireless internet worked great. Probably the only negative was the walk from the parking deck to the lobby, but that can't be helped as it is downtown.

It has a convenient location in downtown Charlotte, one block away from the Bobcats Stadium. They have clean rooms and a friendly and helpful staff. All problems are resolved quickly. It has a pool, Jacuzzi, and a workout room on the roof. There is no shuttle services to the airport or other areas, you must drive yourself or use a taxi. The elevator bank can be slow at times. It has free wireless internet access in all rooms and additional hard-wired connections on the concierge levels, fourteenth and fifteenth floors.