Holiday Inn Casper Hotel

I had to use my confirmation number during check in, as the name was copied wrong and it did not immediately appear. Also, pet hair from the previous customer was scattered across the carpet on the floor throughout the room. It was a good location for my leisure.

My granddaughter became ill in the middle of the night and the staff was very gracious in providing clean sheets and towels.

A typical of old style Holiday Inn construction.

Attentive staff.

Old cigarette smoke permeated the hotel.

Sliding glass entry doors still on some rooms.

Experienced distress from the breakfast buffet.

Nice happy hour social on the river.

The customer service at the front desk was outstanding. The employee who waited on me was friendly and explained all the features of the hotel. She was also able to answer questions about what there was to do locally. She made the stay very enjoyable. I was not sure what I wanted to do or see while in the city, and she helped me determine which places I wanted to visit while I was there. She went above and beyond just being a friendly smile at the front desk.