Holiday Inn Burbank Hotel

I used to stay at the Holiday Inn Burbank every week for business, and there were 2 clerks that always took outstanding care of me, Matt and Kim. Apparently the upper management is too close-minded to realize what assets they are to the company and let them go. Hopefully they're on to bigger and better things!

It was a classy hotel that did not feel like a low priced chain. The restaurant featured a highly friendly staff with excellent service. The toilet chain broke the last night of our four night stay and the maintenance man was up within five minutes at eleven o'clock in the evening to fix it promptly. I would definitely stay there again.

This hotel made me feel practical: I was staying in a hotel close to the heart of Burbank without having to spend a fortune. My room had a beautiful view and I still had money to shop with.

This is a good quality hotel. It is friendly and well kept. The elevators were slow as one was broken.

When we first got there, they already warned us that they would kick us out. We were all dressed nice because we came from a formal party, so they had no right to assume we were going to cause trouble.

After we went to the formal party, we came back and the person at the desk pointed at us we went up to the room and two security guards kicked us out for no reason. We had just got there, we were not noisy, they just assumed we were up to no good. We had a fit and talked to the managers and all the people working at the office to complain. We finally left the hotel because we were too sick of the bad service and the discrimination.

The head manager later found out that our party was actually one that he had personally helped to book and is now scared that we will get him fired. We are all sending letters to corporate for the trouble they caused. We had to pay for parking for 6 cars and we were barely there for 10 minutes, because they kicked us out.

I have stayed there several times and it has always been a pleasure.