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Holiday Inn Boston-Somerville

3 Stars
 
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30 Washington St   [edit info]
Somerville, MA 02143, United States www.ichotelsgroup.com - see rates
Check-in time: 2:00p    Check-out time: 12:00p
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The Holiday Inn Hotel Boston-Somerville is located just 2 miles from downtown Boston and 4 miles from Logan International Airport. Our... more »
 
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average guest rating 3.4 out of 5

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Sort by:   newest   best   worst 11-20 of 44 reviews

Unwilling to work with people – Posted Apr 15, 2007
   
         
Horrible

This hotel blatently took advantage of all of its customers for Marathon weekend, which is of course what all hotels do. But under certain circumstance, for people not staying to stand in the rain and watch people run in a circle, for people have...

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Hotel Review – – Posted Nov 09, 2006
   
         
Excellent
37 year old female with a luxury budget, traveling for leisure

I needed a place at the last minute and they were very accommodating.

The staff was very pleasant.

I am very likely to return to the Holiday Inn Boston-Somerville.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
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Hotel Review – – Posted Dec 30, 2006
   
         
Excellent
31 year old female with a luxury budget, traveling for leisure

The hotel was very conveniently located. The staff was very courteous and helpful.

The hotel was very nice and I enjoyed staying there. It made me feel relaxed.

I am very likely to return to the Holiday Inn Boston-Somerville.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted May 21, 2006
   
         
Okay
by a traveler from Granite Springs, NY
55 year old male with a luxury budget, traveling for business

The staff demonstrated respect by being polite and making themselves available to answer any questions.

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Hotel was ok...clean, but front desk – Posted Jul 13, 2006
   
         
Okay

Hotel was ok...clean, but front desk service wasn't up to par. Were not knowledgeable on the city of Boston (restaurants, sight seeing, shopping) or amenities of their hotel. Posting said they had shuttles to events to the TD Northbank Garden, but ...

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Poor Service – Posted Jun 25, 2006
   
         
Horrible

Poor service...

...forgotten wake-up calls

...LONG wait for food in uncrowded restaurant

...no pillowcases!

These folks smile and seem to want to be helpful, but they are unable to serve you very...

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Service says it all. – Posted May 24, 2006
   
         
Okay

The pool and the rooms were nice, but those were the only things. The staff, with the exception of housekeeping who were wonderful, didn't seem very willing to help with anything and they weren't very courteous. Always seemed like it was a ...

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Hotel Review – – Posted Sep 09, 2005
   
         
Okay
by a traveler from MN
34 year old male with a moderate budget, traveling for business

We were always greeted with a smile.

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The shuttle is a joke. Always slow and – Posted May 22, 2006
   
         
Mediocre

The shuttle is a joke. Always slow and unpredictable as far as availability. Staff, with the exception of housekeeping who were wonderful, didn't seem very willing to help with anything and they weren't very courteous. It is unlikely I would stay ...

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Staff was unorganized. Gave us the – Posted Apr 27, 2006
   
         
Mediocre

Staff was unorganized. Gave us the wrong room - 1 bed for three people. Restaurant staff was slow, food was not good. There was no one to seat anyone in the restaurant on Sun AM, the line was out to the main door.

read full hotel review on IgoUgo.com

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