Holiday Inn Austin Northwest Arboretum Hotel

It was comfortable, convenient and priced correctly.

The main restaurant was seldom open, and the sports bar's food was terrible. You'll need a car or taxi to get anywhere else to eat. Room was non-smoking but still had that musty/smokey smell.

The bed quality was excellent. I had a good shower and very clean, spacious rooms.

Their service was severely lacking though. Took over 10 minutes to check in, even longer to get helped at the gift shop, and their sports bar (Legends) was terrible, providing zero service whatsoever.

This is the kind of hotel that you'd want to stay at if you pull in late and want a quick sleep. Not a long-term place to go.

This is the most business friendly Holiday Inn hotel in Austin. It is very close to major companies such as Dell Inc. They will bend over backwards to see that your wish is their command. Also If you are a gold or higher level rewards club member they automatically hand you a free drink and a breakfast bar coupon upon check in.

This hotel made me feel extravagent: They treated a little hourly tech support person like a company executive.

This hotel provides consistent quality.