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Holiday Inn Asheville - Biltmore West

2 Stars
 
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435 Smokey Park Hwy   [edit info]
Asheville, NC 28806, United States www.ichotelsgroup.com - see rates
Check-in time: 2:00p    Check-out time: 11:00a
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The fun is back at Holiday Inn. Experience the fun at the Holiday Inn - Asheville Biltmore West located in the Smokey Mountains. From the... more »
 
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average guest rating 3.3 out of 5

Hotel Reviews

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Sort by:   newest   best   worst 1-10 of 19 reviews

Renovation Is Over – Posted Feb 02, 2009
by ModernDayMom  (1 reviews)
 
         
Excellent
47 year old with a moderate budget, traveling for leisure

Loved the hotel, even has the new Holiday Inn sign!!! Staff friendly. Food great. Came on the right night to watch the super bowl in the smokefree lounge while kids went swimming in heated indoor pool. Will definitely make this property my Asheville home!!

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Hotel Review – – Posted Jun 21, 2007
   
         
Okay
25 year old female with a moderate budget, traveling for leisure

Due to renovations and the lack of staff, the facility has difficulty meeting the needs of their guests. When we went, we were not able to check into our room until six o'clock despite the early afternoon check in times. The pool is tiny but indoors. Despite the horrid exterior and the dusty lobby, the rooms were in wonderful condition with seemingly new beds and furnishings.

I am somewhat likely to return to the Holiday Inn Asheville - Biltmore West.
I would not recommend it to friends.
HorribleExcellent
12345
Overall value for price
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Great Deal – Posted Jun 07, 2007
 
         
Excellent

Great place to stay. Room was very nice and we got it at a cheap price. Definitely staying there again.

read full hotel review on Yahoo! Travel

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Hotel Review – – Posted Dec 19, 2006
   
         
Okay
28 year old female with a moderate budget, traveling for leisure

For the rate of the rooms, I expected a nicer lobby, pool, whirlpool and sauna. The room was extremely nice, but the lobby, pool and whirlpool area was old and outdated. The availability of an indoor pool was nice, but not very inviting.

I am somewhat likely to return to the Holiday Inn Asheville - Biltmore West.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Oct 06, 2006
   
         
Excellent
40 year old female with a economy budget, traveling for leisure

The place was awesome. I would highly recommend it and I plan on staying there again if we are in the area.

I never had a need for anything. All our needs were met.

I am very likely to return to the Holiday Inn Asheville - Biltmore West.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
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Condition of TV & lights

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Hotel Review – – Posted Dec 10, 2006
   
         
Good
60 year old female with a economy budget, traveling for leisure

The location, the comfort and the service were all satisfactory. The restaurant with the breakfast buffet was very nice. Our toilet overflowed on the first day and they moved us to another room with no problem. I would recommend this hotel to others.

I am very likely to return to the Holiday Inn Asheville - Biltmore West.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Oct 25, 2006
   
         
Good
56 year old male with a moderate budget, traveling for leisure

The hotel had a good location. The restaurant could have been larger.

I am very likely to return to the Holiday Inn Asheville - Biltmore West.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Sep 29, 2006
   
         
Mediocre
65 year old male with a moderate budget, traveling for leisure

The breakfast buffet was terrible. There were no covers for the hot food, the top layer was cold and dried out. They were not keep filled and fresh. They had cold hard biscuits and then they wanted almost two dollars to bring me toast from the kitchen. I did not like the inside room looking out onto the lobby. I wanted to look out the window to see the weather. If you open the curtains you feel like you are on display to people in the lobby. I was considering this location for a next group trip but the unacceptable buffet ruled this location out.

I am not likely to return to the Holiday Inn Asheville - Biltmore West.
I would not recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Still under construction, nice staff – Posted Feb 25, 2007
   
         
Mediocre

It may be nice again once they finish renovations.

There was a six-story scaffolding directly over the only handicapped parking at the front, with no temporary replacement evident. What's worse is it even blocked the only ramps...

read full hotel review on Yahoo! Travel

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A great place in Asheville – Posted Dec 19, 2006
by cstvhog  (31 reviews)
   
         
Good
27 year old male with a moderate budget, traveling for business

This is an excellent hotel. It’s clean, comfortable, I had a nice bed and a good breakfast.

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