We should have write this review before, but the experience was so bad that we had to let months pass... If you don't have the patience to read it until the end, just remind that this B&B is a nightmare.
1. OVERBOOKING AT THE HOLIDAY CHALET
First, let's say we booked about 3 months before our trip to Denver. We came from Montreal by plane and it was our first time in Denver, so we wanted to be sure there wouldn't be bad surprises after our arrival. We even told the owner that our flight was planned to land on the evening and she said there were no problem at all, that they would wait for us. (Let me laugh!)
After a weird taxi trip (the driver, obviously, didn't know the city that well, and even not how to accept a VISA card...), we finally arrived at the Holiday Chalet. We guess we don't have to say that we were extenuated after a 6 hours trip.
At the front desk, a young woman told us that she was not able to give us OUR room because they rented it. It was only 6 pm!
2. LYING AT THE HOLIDAY CHALET
We called the owner. On the phone, she first began to tell us that we didn't make the reservation the right way. We had to show the confirmation email SHE sent us before she understood it was her mistake.
Finally, she offered us a small bedroom (let's say a storage room) without shower and toilet, saying every other room was booked. She told us that we couldn't take a shower, but that there were a toilet near the kitchen.
That night, we noticed that there were a huge room next to ours with toilet and shower not rented at all (We washed ourselves there...)
Why couldn't she just rent us that room? Because we paid for a cheaper room? It was the least she could do after all that stress...
3. THE HOLIDAY CHALET'S BAD BREAKFASTS
Yes, we know, Denver is in the US, but you can eat well in the US too... We've often sleep in B&B and it was the worst breakfast we ever had. Ever. Aunt Jemima pancakes, that is all I can remember.
Afterwards, we just left as fast as we could from that nightmare inn!