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Historic Hotel Bethlehem

3 Stars
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437 Main St   [edit info]
Bethlehem, PA 18018, United States +1 610 625 5000 www.hotelBethlehem.com - see rates
Check-in time: 4:00p    Check-out time: 11:00a
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Welcome to the Historic Hotel Bethlehem in downtown Bethlehem PA in the heart of the Lehigh Valley, just minutes from Allentown and Easto... more »
 
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Hotel Review

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1 out of 1 people found this review helpful
Horrid Holiday Brunch – Posted Mar 25, 2008
by Easterbunny  (1 reviews)
   
         
Horrible
52 year old with a luxury budget, traveling for leisure

Planned well in advance making reservations for the Easter Sunday Brunch at the Hotel Bethlehem. (I made several calls to very confused people in the dining area before I was given all the correct info on Brunch hours on a holiday, etc. I should have figured something was wrong at that point as info was so contradictory and erroneous)

What a disappointment! Despite early reservations we were seated at a table adjacent to the main entry way of the hotel so it was like eating amidst turmoil of people coming and going. Took them at least 10 minutes to bring the high chair requested with reservations. Staff utterly careless and nonchalant. Brunch servers at some of the food stations actually had their backs turned and were ignoring people standing and waiting for their service. One buffet foodserver told me he was tired and his leg hurt. Some food items had no serving utensils and as food was depleted there was no prompt bringing out a new supply. The fresh omelet was one of the few tasty things. Raw oysters were tepid, not well chilled. Desserts were not replaced so some people at my table had only some odd scaps left behind. The apple pie looked good, but there were no utensils to pick up your slice with. Some at the table got coffee served, others had to call out to servers for their beverage as our waitress was thoroughly inattentive. It was annoying to have an undeserved 20 per cent gratuity automatically on the bill. Sub par food, poor service, what a total disappointment. Surely holiday brunchers deserve more than this attitudey rip off.

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